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en-us_main.book.book Page 72 Tuesday, January 31, 2023 5:37 PM
72 TROUBLESHOOTING
Problem
Oven door does not
The control and door may be locked.
open after a Self
• Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The
Clean cycle
The oven is not clean
Oven controls not properly set.
after a Self Clean
• See the Self Clean section.
cycle
Oven was heavily soiled.
• Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to
Convection fan stops
Convection fan stops during a convection bake cycle. This allows for more even heating
(On some models)
during the cycle.
• This is not a failure of the range and should be considered normal operation.
Displayed time is
This means that the product has just been plugged in, or that it has experienced a
flashing (On some
power interruption.
models)
• Press the Clock key and reset the time, or press any key to stop the flashing.
Oven racks are
The shiny, silver-colored racks were cleaned in a Self Clean cycle.
difficult to slide (On
• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven
some models)
Noises
Problem
"Crackling" or
This is the sound of the metal heating and cooling during both the cooking and Self
"popping" sound
Clean functions.
• This is normal.
Fan noise
A convection fan may automatically turn on and off.
• This is normal.
Wi-Fi
Problem
Trouble connecting
The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the connection process again.
smartphone to Wi-Fi
network
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
door can be opened when the lock
Self Clean again or for a longer period of time.
racks with the paper towel.
numbers. (Do not use special characters.)
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
Possible Cause & Solution
k
is no longer displayed.
Possible Cause & Solution
Possible Cause & Solution
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