8.4
Malfunctions and solutions
Problem
NO MACHINE POWER
NO WATER IN THE HEATING UNIT
TOO MUCH WATER IN THE HEATING
UNIT
STEAM NOZZLES DO NOT RELEASE
STEAM
STEAM NOZZLES RELEASE WATER OR
STEAM MIXED WITH WATER
NO BEVERAGES ARE DISPENSED
WATER LEAKS FROM THE MACHINE
COFFEE IS TOO HOT OR TOO COLD
THE COFFEE GROUNDS ARE WET
THE GAUGE INDICATES A
NON-CONFORMING PRESSURE
COFFEE IS ONLY DISPENSING VIA THE
MANUAL BUTTON
THE ELECTRONIC SYSTEM HAS
SHUTDOWN
WATER IS LEAKING FROM THE PUMP Pump fault.
THE MOTOR STOPS SUDDENLY OR THE
THERMAL PROTECTOR IS TRIGGERED
BY A POWER OVERLOAD
THE PUMP IS WORKING BELOW THE
NOMINAL FLOW RATE
THE PUMP IS NOISY
AUTOSTEAMER
BUTTON
FLASHES EVERY 5 SECONDS
Problems highlighted in grey require that the machine be switched off and the Maintenance Technician be called.
User manual
Cause
The machine is switched off.
The water mains tap is shut off.
Electrical system or hydraulic system fault.
• The nozzle sprayer is clogged.
• The machine is switched off.
Electrical system or hydraulic system fault.
The water mains tap is shut off.
• The tray is not draining.
• The drain pipe is broken, has detached, or the water
flow is obstructed.
Electrical system or hydraulic system fault.
The dispensing group is too cold.
Hydraulic system fault.
Electronic system fault.
Electrical system or hydraulic system fault.
Pump fault.
Pump fault.
Pump fault.
Electronic system fault.
Action
Turn on the machine.
Open the water mains tap.
Turn off the machine and request the Maintenance
Technician.
• Clean the steam nozzle sprayer.
• Turn on the machine.
Turn off the machine and request the Maintenance
Technician.
Open the water mains tap.
• Check the sewer drain.
• Check and restore the drain pipe connection to
the tray.
Turn off the machine and request the Maintenance
Technician.
Wait for the group to fully heat up.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Turn off the machine and request the Maintenance
Technician.
Core200
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