Bose QuietComfort Manual página 39

SYMPTOM
Difficulty hearing a
caller while on a
phone call
Voice prompt language
isn't correct
Not receiving
call notifications
Headphones don't
connect to a Bose
Smart Soundbar
or Speaker
Headphones don't
reconnect to a
previously-connected
Bose Smart Soundbar
or Speaker
Delayed audio when
connected to a Bose
Smart Soundbar
or Speaker
TROU B LE S HO OT ING
SOLUTION
Increase the volume using your mobile device.
Try a different mode (see page 20).
Change the voice prompt language using the Bose Music app.
You can access this option from the Settings menu.
Make sure you have given the headphones access to your
contacts in your mobile device Bluetooth menu.
Make sure you're connecting using the Bose Music app
(see page 31).
Make sure you're connecting to a compatible Bose product. For a
complete list visit: support.Bose.com/Groups support.Bose.com/Groups
Slide the Power/Bluetooth switch to the right l and hold for 3
seconds until you hear "Ready to connect another device" and
the Bluetooth light blinks blue.
Make sure that the headphones are within 30 ft (9 m) of your
soundbar or speaker.
Reconnect a previously-connected device (see page 26).
Download the Bose Music app and run available
software updates.
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