EUFY RoboVac X9 Pro Manual De Instrucciones página 9

Clean the Dirty Water Tank
After cleaning, remove and clean the dirty water tank.
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Clean the Cleaning Tray
Pull the clips on both sides to remove the cleaning tray from the Auto-
Clean Station.
Rinse the cleaning tray thoroughly with water.
When the cleaning tray is clean and dry, place it back into the Auto-
Clean Station, then press the clips on both sides to secure them.
Troubleshooting
Here are just a few preliminary suggestions. If your problem persists
or if you need further troubleshooting information, please visit https://
support.eufylife.com, go to the eufy Clean app, or contact support@
eufylife.com for help.
Solutions
Problems
• Press and hold on RoboVac for 3 seconds to
turn it on.
RoboVac will not
• Make sure the battery is fully charged.
turn on.
• If it still has no response, turn RoboVac off and
then turn it back on.
• Check if RoboVac is trapped or stuck on an obstacle.
• Check if the battery level is too low.
RoboVac
• If your problem persists, turn RoboVac off, wait for
stops working
2 seconds, and then turn it back on.
suddenly.
• Check if RoboVac has alerted you with any voice
prompts or LED indicators.
• Make sure the scheduled time has been set
correctly. Check if the time zone in the eufy Clean
app is consistent with that on your mobile device.
You cannot
• Make sure RoboVac is turned on and the battery is
schedule
fully charged. Cleaning schedules are erased when
cleanings.
RoboVac is powered off. If RoboVac is turned on
without Internet access, cleaning schedules will not
synchronize and must be reset via the app.
• Check if any obstructions are blocking the suction
inlet.
• Empty the dust box.
Suction power is
• Check if the filter is wet due to water or other liquid
weak.
on the floor. Air-dry the filter completely before
use.
• Check if the brush guard is correctly installed.
Problems Solutions
If the indicator on the Auto-Clean Station lights up:
• Dust off the charging contact pins with a dry cloth.
• Check if you can hear the "Charging" voice prompt
when RoboVac is attached to the Auto-Clean
RoboVac cannot Station.
If the indicator on the Auto-Clean Station does not
be charged.
light up:
• Reconnect the power cord with the Auto-Clean
Station and try a new power outlet. If the problem
persists, replace the Auto-Clean Station.
• Remove objects within 1.6 ft / 0.5 m to the left and
RoboVac cannot
right sides and within 4.9 ft / 1.5 m of the front of
return to the
the Auto-Clean Station.
Auto-Clean
• Check if RoboVac is stuck on any objects.
Station. • Clean the charging contact pins.
RoboVac's
movements or
• Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning RoboVac off and on.
travel path are
abnormal.
• Make sure you entered the Wi-Fi password correctly.
• Make sure your RoboVac, router, and mobile
RoboVac cannot
phone are close enough to ensure a strong signal
connect to a Wi-
strength.
Fi network.
• Make sure your Wi-Fi router supports a 2.4GHz and
802.11b/g/n band; a 5GHz band is not supported.
• Check if there are any Internet connection problems.
• Check whether you have installed the Amazon
Alexa app onto your smart device and enabled
You cannot
"eufy Clean - RoboVac" Skill in the Amazon Alexa
control RoboVac
app. For details, refer to the "Smart Integrations"
page in the eufy Clean App.
with Amazon
• Make sure you have an eufy Clean account and
Alexa.
have connected to RoboVac.
• Make sure you are using correct Alexa voice-
commands.
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