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Idiomas disponibles
Idiomas disponibles
TROUBLE SHOOTING
Whenever there is a problem with the appliance, check if you can solve it following
the tables below. If the problem persists, please contact the customer service.
Description
Appliance does
not start
Door can´t be
opened
Water leakage
Detergent residues
in the detergent
dispenser
Indicator or
display does not
work
Abnormal noise
Error Codes
Description
Possible Cause
Door is not closed
properly.Clothes
are stuck.
Safety protection
is activated.
Connections are
not tight enough.
Detergent is damp
and/or clotted.
PC board or harness
have connection
problems.
Fixing bolts are still in
place.
Floor is not solid or
level.
Possible Cause
Door is not
closed properly.
Water injecting problem
during wash cycle.
Overtime water draining
Water overflow
Others
35
Solution
Close the door properly and
restart.
Check the laundry.
Disconnect the power and
restart.
Check and fasten the water inlet
pipe.
Check and clean the outlet hose.
Clean and wipe the detergent
dispenser dry.
Switch off the power and
check if the mains plug is
connected properly.
Check if the fixing bolts have
been removed.
Make sure the appliance is
installed on a solid and level
floor.
Solution
Close the door
properly and restart.
Check if the water pressure is
high enough. Straighten the
water pipe. Clean the inlet valve
filter.
Check the drain hose
for blockage.
Restart the appliance.
Restart the appliance. If
problem persists, please
contact the customer service.
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