Publicidad
aI
Requesting
Assistance
or
Service
in the
U.S.A.
Before calling for assistance or service, please check
"Troubleshooting" on pages 20-21. It may save you the
cost of a service call. If you still need help, follow the
instructions below.
1.
If you need assistance+
. . .
Call the Consumer
Assistance
Center telephone
number.
Dial toll-free
from anywhere
in the U.S.A.:
1-800-253-l 301
and talk with one of our trained consultants. The con-
sultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is necessary,
recommend a qualified service company in your area.
If you prefer, write to:
Consumer Assistance Center
c/o Correspondence Dept.
2000
North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
2.
If you need service+. . .
We have a nationwide network of authorized service
companies. Our service technicians are trained to fulfill
the product warranty and provide after-warranty service,
anywhere in the United States. To locate an authorized
service company in your area, call our Consumer
Assistance Center telephone number (see Step 1)
or look in your telephone directory Yellow Pages.
3. If you need replacement
parts+ . . .
To locate replacement parts in your area, refer to Step 2
or call the Consumer Assistance Center number in Step 1,
4. If you are not satisfied
with how the
problem
was solved+ . . .
l
Contact the Major Appliance Consumer Action
Program (MACAP). MACAP is a group of independent
consumer experts that voices consumer views at the
highest levels of the major appliance industry.
. Contact MACAP only when the Consumer Assistance
Center and authorized service company have failed to
resolve your problem.
Please
write to:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
l
MACAP
will in turn inform us of your action.
t When asking for help or service:
Please provide a detailed description of the problem,
your appliance's complete model and serial numbers,
and the purchase date. (See page 3.) This information
will help us respond properly to your request.
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