Publicidad
Idiomas disponibles
Idiomas disponibles
Products with original serial numbers that have been
removed, altered, or cannot be readily determined.
Model and serial numbers, along with original retail
sales receipts, are required for warranty validation.
Increases in utility costs and additional utility expenses.
Repairs when the product is used for other than normal
and usual household use (e.g., commercial use, in of ces
and recreational facilities) or contrary to the instructions
outlined in the product's owner's manual.
Costs associated with removal of the product from your
home for repairs.
The removal and reinstallation of the product if it is
installed in an inaccessible location or is not installed
in accordance with published installation instructions,
including the owner's and installation manuals of Coway.
Damage resulting from misuse, abuse, improper
installation, repair, or maintenance. Improper repair
includes use of parts not approved or speci ed by
Coway.
The cost of repair or replacement under these excluded
circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE:
Please contact Coway at 1-800-285-0982 between
8:00am and 5:00pm PT, Monday through Friday, to
speak with an authorized representative of Coway.
Your warranty claim le will be opened, and you will
be instructed to send the proof of purchase, video
footage showing the alleged defect and the product
to the address designated by the representative.
Within 45 days from its receipt of said proof, video
footage and the product, Coway will either (i) send
you the repaired or replaced product at no charge to
you or (ii) send you your original product at your costs
if your warranty claim is denied, which will be promptly
noti ed by Coway. THE PROOF OF PURCHASE,
VIDEO FOOTAGE AND THE PRODUCT SHALL BE
RECEIVED BY COWAY WITHIN 30 DAYS AFTER
YOUR WARRANTY CLAIM FILE IS OPENED.
For additional product information, please visit
Coway's website at http://www.cowaymega.com
For further assistance, please write:
Coway USA, Inc. 4221 Wilshire Blvd., STE 210 Los
Angeles, CA 90010
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND COWAY
ARISING OUT OF OR RELATING IN ANY WAY TO
THIS LIMITED WARRANTY OR THE PRODUCT SHALL
BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL
JURISDICTION. BINDING ARBITRATION MEANS
THAT YOU AND COWAY ARE EACH WAIVING
THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
23
De nitions. For the purposes of this section,
references to "Coway" mean Coway USA, Inc., its
parents, subsidiaries and af liates, and each of their
of cers, directors, employees, agents, bene ciaries,
predecessors in interest, successors, assigns and
suppliers; references to "dispute" or "claim" shall
include any dispute, claim or controversy of any kind
whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any
other legal or equitable theory) arising out of or relating
in any way to the sale, condition or performance of the
product or this Limited Warranty.
Notice of Dispute. In the event you intend to
commence an arbitration proceeding, you must rst
notify Coway in writing at least 30 days in advance of
initiating the arbitration by sending a letter to Coway at
Coway USA, Inc., Attn: Legal Department- Arbitration,
4221 Wilshire Blvd., STE 210, Los Angeles, CA 90010.
You and Coway agree to engage in good faith
discussions in an attempt to amicably resolve your
claim. The notice must provide your name, address,
and telephone number; identify the product that is the
subject of the claim; and describe the nature of the
claim and the relief being sought. If you and Coway
are unable to resolve the dispute within 30 days, either
party may proceed to le a claim for arbitration.
Agreement to Binding Arbitration and Class Action
Waiver. Upon failure to resolve the dispute during the
30 day period after sending written notice to Coway,
you and Coway agree to resolve any claims between us
only by binding arbitration on an individual basis, unless
you opt out as provided below. Any dispute between
you and Coway shall not be combined or consolidated
with a dispute involving any other person's or entity's
product or claim. More speci cally, without limitation
of the foregoing, any dispute between you and Coway
shall not under any circumstances proceed as part of
a class or representative action. Instead of arbitration,
either party may bring an individual action in small
claims court, but that small claims court action may not
be brought on a class or representative basis.
Publicidad
