ENGLISH
5. TROUBLESHOOTING
Problem
Cause
The machine does not
The machine is not
work
switched on or the power
plug is not plugged in.
The socket has no power.
Coffee does not come
The water tank is empty.
out of the filter holder
The water tank is not
correctly installed.
The machine cannot pump
water
The filter is clogged.
Coffee comes out very
The coffee is very finely
slowly from the filter
ground.
holder
There is too much coffee in
the filter.
The ground coffee is
pressed too hard.
The filter is clogged.
Coffee comes out fast
The coffee has been
ground too coarsely.
There is too little coffee in
the filter.
The ground coffee is not
pressed hard enough.
Coffee is cold
The machine has not been
preheated.
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POWER ESPRESSO 20 STEEL PRO LATTE
Solutions
Make sure that the power plug is
plugged in,
that the power button has been pressed
and the buttons light up blue.
Check the electrical installation to which
it is connected.
Fill in the water tank.
Remove the water tank and install it
correctly.
Press and hold the Latte button for 3
seconds to perform the cleaning cycle.
This process will help the machine to
pump water.
Clean the hole in the filters with a pin.
Ensure an adequate degree of grinding.
Ensure the right quantity.
Press the ground coffee with less force.
Clean the hole in the filters with a pin.
Ensure an adequate degree of grinding.
Add a little more coffee to the filter.
Tamp coffee a bit harder.
Let hot water run through the machine
with the filter holder inserted (with filter
but without coffee grounds) before you
draw off the first coffee to heat up the
machine.
Coffee is too weak
You are using the 1-cup
filter.
The amount of ground
coffee is low.
The ground coffee is too
coarse.
Water accumulates
The water tank is not
under the coffee
correctly installed.
machine
The drip tray is filled with
water.
Coffee is dripping
There is too much coffee in
from the edge of the
the filter.
filter holder
The ground coffee sticks to
the sealing gasket of the
brewing head.
The filter holder is not
completely closed.
The cappuccino
The milk tank is not in its
and latte buttons
position.
do not light up and
these modes are not
available
The locking switch has not
been activated.
The Espresso,
The water tank is empty.
Cappuccino, and Latte
buttons flash green
ENGLISH
For a stronger result, use the 2-cup filter.
Increase the amount of coffee.
Use a finer grind.
Remove the water tank and install it
correctly.
Empty and clean the drip tray.
Make sure you use the right amount of
coffee.
Turn the machine over, wait until it has
cooled down and then clean the filter,
filter holder and brew head so that
there is no coffee residue on the sealing
gasket.
Insert the filter holder and turn the
handle clockwise until you feel some
resistance.
Insert the milk tank in the device.
Operate the locking switch.
Refill the water tank and press any of the
three buttons.
POWER ESPRESSO 20 STEEL PRO LATTE
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