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4. One or more lights are on constantly.
The device has malfunctioned.
Unplug the device and do a restart. If the problem persists, contact
Customer Service.
5. The device has stopped working and is in standby mode.
Press the control button (#5) again to start the device.
12. Customer service
For more information about Silk'n products, visit your regional
Silk'n website: www.silkn.com or www.silkn.ca. If the device
is damaged, defective, in need of repair or if you need our
assistance, please contact your nearest Silk'n service center. This
manual is also available as a PDF download from these websites.
Service number: 1-800-250-5053 (toll-free)
Email: customercarena@silkn.com
13. Warranty
This product is covered by a 1-year warranty. The extent of the
warranty on this product is limited to technical defects caused
by faulty production processes. In the event you want to claim
warranty please be sure to contact our customer service for
instructions. They may be able to solve your problem without
needing to return the product to the store or our service centre.
Our customer service is always pleased to help you!
The manufacturer accepts no liability for damage or injuries
Z
caused by improper or incorrect use.
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