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en-us Troubleshooting
Issue
No milk intake by the
milk system.
Milk froth is too cold.
Appliance is not
dispensing hot water.
Appliance is not
dispensing drinks.
Water has dripped
inside at the base of
the appliance.
Brewing unit cannot be
removed.
Grinder will not start.
Grinder is not grinding
any coffee beans
despite full bean
container.
Coffee or milk froth
quality varies
considerably.
30
Cause and troubleshooting
The milk system is assembled incorrectly.
Assemble the milk system correctly.
▶
Milk inlet tube not immersed in milk.
Use more milk.
▶
Check whether the milk inlet tube is immersed in the
▶
milk.
Milk is too cold.
Warm the milk.
▶
Milk system is soiled.
Clean the milk system in the dishwasher.
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Air in the water filter.
Immerse the water filter in water with the opening
1.
facing upwards until no more air bubbles escape.
Reinsert the filter.
2.
Firmly press the water filter straight down into the
▶
tank connection.
Residues of limescale remover are blocking the water
tank.
Remove the water tank.
1.
Clean the water tank thoroughly.
2.
Drip tray was removed too soon.
Wait a few seconds after the last drink was dispensed
▶
before removing the drip tray.
Locking mechanism cannot be released, brewing unit is
jammed.
Switch the appliance off and back on after 3 minutes.
▶
Appliance is too hot.
Disconnect the appliance from the power supply.
1.
Wait 1 hour so the appliance can cool down.
2.
Coffee beans are too oily and do not fall into the grinder.
Gently tap the bean container.
▶
Change the type of coffee.
▶
Do not use oily beans.
▶
Clean the empty bean container with a damp cloth.
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Build-up of limescale in the appliance.
Descale the appliance.
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