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en-us Troubleshooting
Issue
Coffee tastes burnt.
Coffee grounds are not
compact and are too
wet.
Display shows "Please
insert the brewing
unit.".
Display shows "Please
fill the water tank"
despite the water tank
being full.
32
Cause and troubleshooting
Grinding level is set too fine.
Set a coarser grinding level.
▶
→ "Setting the grinding level", Page 20
Type of coffee is not optimal.
Change the type of coffee.
▶
Coffee temperature setting is too high.
Set the coffee temperature lower.
▶
Grinding level is not set correctly.
Adjust the grinder to a coarser or finer setting.
▶
→ "Setting the grinding level", Page 20
Coffee beans are too oily.
Use a different type of bean.
▶
Cover is inserted wrong.
Check whether the brewing unit is inserted correctly
1.
and is securely locked.
Push the red lever up to the left.
2.
Insert the brewing unit cover.
3.
Water tank is inserted wrong.
Insert the water tank correctly.
▶
Carbonated water is in the water tank.
Fill the water tank with fresh tap water.
▶
Float is stuck in the water tank.
Remove the water tank.
1.
Clean the water tank thoroughly.
2.
New water filter was not rinsed as per instructions.
Rinse the water filter according to the instructions.
1.
Place the water filter into operation.
2.
Air in the water filter.
Immerse the water filter in water with the opening
1.
facing upwards until no more air bubbles escape.
Reinsert the filter.
2.
Water filter is old.
Insert a new water filter.
▶
Limescale deposits in the water tank are blocking the
system.
Clean the water tank thoroughly.
1.
Start the descaling program.
2.
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