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Idiomas disponibles
Problem
Water is leaking out.
Remote control
The remote control does
not respond.
Shower functions
Switching between the
Rearwash and Frontwash
takes too long.
The water spray intensity
is too weak.
The water spray intensity
is unstable.
32
Potential cause
Leakage
The batteries are almost
flat (LED display flashes
white).
The remote control is not
connected to the product
(LED on the top of the
remote control flashes
red).
No batteries are
inserted.***
The remote control is
defective.
The spray wand retracts
between the functions.
Switching takes approx.
12 seconds.
The water spray intensity
is set to "low".
The water pipe is bent or
crushed.
The water filter is blocked.
Solution
> Switch off the product.
> Disconnect the power
supply.
> Close the stop valve to
interrupt the water
supply.
> Contact
help@duravit.com.
> Replace the batteries or
charge the remote
control.
> Activate the pairing
mode for the remote
control.
> Insert the batteries.
> Contact
help@duravit.com.
Normal condition
> Increase the water
spray intensity.
[}App] Home – Rear-
wash/Frontwash
> Contact
help@duravit.com.
> Clean the water filter.
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