Problem
The odor extraction does
not stop directly after
leaving the toilet.
Cover
The cover does not open
automatically.
The cover does not close
immediately.
App
The app does not work.
UV-C light**
The UV-C light does not
work.
*Only Pro variant / Plus variant
**Only Pro variant
***Only Plus variant / Lite variant
36
Potential cause
The odor extraction
follow-up-time is acti-
vated.
The product has not
detected the approaching
user.
The function is defective.
The function has not been
activated.
After the user has moved
away, the cover closes
automatically after 90
seconds.
The app and product are
not connected.
The function is deacti-
vated.
The product automatically
deactivates the UV-C light
when seat and lid are
opened.
Solution
Deactivate the function.
> Approach the product
again (distance approx.
1 m).
> Contact
help@duravit.com.
> Activate the function.
[}App] Settings – Cover
Normal condition
> Connect the product to
the app.
> Ensure that the connec-
tion is successful.
> Activate the function.
[}App] Settings – UV-C
light
> Keep the lid closed
while the function is
running (LEDs are flash-
ing purple).