Problem
Programme time does not
countdown. (On models with
display) (*)
Programme time does not
countdown. (*)
Machine does not switch to
spinning step. (*)
Washing performance is poor:
Laundry turns gray. (**)
Washing performance is poor:
Stains persist or the laundry is
not whitened. (**)
Washing performance is poor: Oily
stains appeared on the laundry. (**)
Washing performance is poor:
Clothes smell unpleasantly. (**)
Colour of the clothes faded. (**) Excessive laundry was loaded in.
Washing Machine / User's Manual
Reason
Timer may stop during water intake.
Timer may stop during heating step.
Timer may stop during spinning step.
There might be unbalanced load in the machine.
There might be unbalanced load in the machine.
The machine will not spin if water is not drained
completely.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent usage.
Insufficient amount of detergent has been used
over a long period of time.
Washing was made at low temperatures for a
long time.
Insufficient amount of detergent is used with
hard water.
Too much detergent is used.
Insufficient amount of detergent is used.
Excessive laundry was loaded in.
Wrong programme and temperature were
selected.
Wrong type of detergent is used.
Too much detergent is used.
Regular drum cleaning is not applied.
Odours and bacteria layers are formed on the
drum as a result of continuous washing at lower
temperatures and/or in short programmes.
Detergent in use is damp.
A higher temperature is selected.
Solution
• Timer indicator will not countdown until the
machine takes in adequate amount of water.
The machine will wait until there is sufficient
amount of water to avoid poor washing
results due to lack of water. Timer indicator
will resume countdown after this.
• Timer indicator will not countdown until the
machine reaches the selected temperature.
• Automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
• Automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
• Automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
• Check the filter and the draining hose.
• Use recommended amount of detergent.
• Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Select the proper temperature for the
laundry to be washed.
• Using insufficient amount of detergent with
hard water causes the soil to stick on the cloth
and this turns the cloth into gray in time. It is
difficult to eliminate graying once it happens.
Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Use the recommended amount of detergent
appropriate for water hardness and the laundry.
• Do not load the machine in excess. Load with
amounts recommended in the "Programme
and consumption table".
• Select the proper programme and
temperature for the laundry to be washed.
• Use original detergent appropriate for the
machine.
• Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
• Clean the drum regularly. For this, please
see 4.4.2.
• Leave the detergent drawer as well as the
loading door of the machine ajar after each
washing. Thus, a humid environment favorable
for bacteria cannot occur in the machine.
• Do not load the machine in excess.
• Keep detergents closed in an environment
free of humidity and do not expose them to
excessive temperatures.
• Select the proper programme and
temperature according to the type and
soiling degree of the laundry.
23 / EN