50"
Troubleshooting
If you've experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Symptom
Remedy
Making
calls
You hear five short error
beeps when you press
CTALK).
Makesure youhavesetup the base phone correctly
(page).
Movethehandsetcloser to thebase phone.
Replace the handsetto the base phone fora while to
reset therandomsecurity code.
Youhearno dialtone.
Makesure the telephone line cordissecurely
connected tothe telephone outlet.
Makesure the battery is fully charged (page 11).
Thephonedoesnotconnectat
all,eventhough thenumber
youhave dialed is correct.
Makesure the dialing modeisset correctly (page 10).
Before dialing, make sure youheara
dialtone.
Receiving
calls
The phone doesnotredial
¢ Makesurethe last dialed numberis really the one you
correctly.
wanttodial.
The handset doesnotring.
¢ Makesuretheringeris turned on (page 23).
Thebattery maybe weak.Chargethebatteryfor
more
than 12hours (page 11).
Makesure youhavesetup the base phone correctly
(page).
Movethehandsetcloser to thebase phone.
Replace the handset to the base phone fora while to
reset therandomsecurity code.
The base phone doesnotring.
Makesure the telephone line cordissecurely
connected tothe telephone outlet.
Makesure theringeris turned on (page 24).
During
conversation
Youhearinterference during
conversation.
Movethehandsetcloser to thebase phone.
Place thebase phoneaway fromnoise sources
(page8).
Press
forachannel that gives better
reception.
Youhearabeepevery three
Thebatteryis weak. Charge the battery formore than
Speed
dialing
seconds during
12hours.
theconversation.
Youcannotstoreaspeed
¢ Makesure you follow the procedure instoring the
dialing number.
numbercorrectly (page 20).
When the handsetisin use, youcannotstoreaspeed
dialing number onthebase phone.
Replace the handset to the base phone fora while.
Youcannotmakeaspeed
dialing call.
Youpressed the number button to whichno phone
number hasbeenstored.
Speed dialing is incorrect.
Storeacorrectnumber (page 20).
Additional Information