Before you call for service...
Troubleshooting Tips
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
• Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
• This is normal.
(Modern refrigerators
amounts of food are
with more storage
space and a larger
placed in refrigerator.
freezer require more
Door left open.
• Check to see if package is holding door open.
operating time. They
start and stop often
Hot weather or frequent
• This is normal.
to maintain even
door openings.
temperatures.)
Temperature control
• SeeAbout the controls.
set at the coldest setting.
TurboCool function has been
• This is normal when the TurboCool function is activated.
activated.
SeeAbout TurboCoo!for more information.
Refrigerator or freezer
Temperature controls not set
• SeeAbout the controls.
compartment too warm
cold enough.
Warm weather or frequent
• Set the temperature control one step colder.
door openings.
SeeAbout the controls.
Door left open.
• Check to see if package is holding door open.
Frost or ice crystals
Door left open.
• Check to see if package is holding door open.
on frozen food
(frost within package
Door openings too frequent
is normal)
or too long.
Frequent "buzzing"
Icemaker power switch is in
• Set the power switch to the 0 (off) position. Keeping it
sound
the ! (onl position, but the
in the ! (onl position will damage the water valve.
water supply to the refrigerator
has not been connected.
Small or hollow cubes
Water filter clogged.
• Replacefilter cartridge with new cartridge or with plug.
Automatic icemaker
Icemaker power switch is
• Set the power switch to the ! (on) position. The icemaker
(on some models)
not on.
power light will turn green when the freezer light switch
does not work
is pressed in or when the freezer door is closed.
Water supply turned off or
• See Insto!ling the water line.
not connected.
Freezer compartment
• Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
• Levelcubes by hand.
bin cause the icemaker
to shut off.
Ice cubes stuck in icemaker.
• Turn off the icemaker, remove cubes and turn the
(Green power light on
icemaker back on.
icemaker blinking.}
Icemaker light is not lit.
• This is normal when the freezer door is open. The icemaker
power light will turn green when the freezer light switch
is pressed in or when the freezer door is closed.
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