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Troubleshooting
PROBLEM
When I place
the HAND PIECE
against my skin,
nothing happens.
The HAND PIECE
doesn't beep,
even after a
few seconds.
POSSIBLE
CAUSE
The system is
Unlock the system with the SKIN TONE
locked.
SENSOR, using the steps on page 24-25.
Note that the system must be unlocked again
if you don't use it for 5 minutes. If you take a
break in the middle of a treatment, or turn off
the system, you will need to unlock it again.
The SKIN CON-
Check that both SKIN CONTACT SENSORS are
TACT SENSORS
touching your skin. The system won't work
aren't in full contact
unless it's flat against your skin.
with the skin.
You are trying
You can try pulling your skin taut to make a
to treat a small
bigger flat area, so that the window can reach
area, such as
it. If you can't get the entire window to touch
fingers or toes.
your skin, the system will not work.
WHAT YOU SHOULD DO
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