Additional information
Problem
The
Bluetooth
wireless
technology device cannot be
connected or operated.
Bluetooth
Sound from the
wireless technology device is
not emitted or the sound is
interrupted.
Disc playback
Problem
Disc cannot be played or disc
is ejected automatically.
Picture is stretched, or
aspect ratio cannot be
switched on TV.
During DVD playback,
picture is disturbed or dark.
Sound and image are
intermittent during disc
playback.
Folder or file names are not
displayed or are not properly
displayed.
Check
Check
Is the disc scratched?
Is the disc dirty?
Is the disc properly slotted?
Does the disc have the right region
number?
Is this unit placed in a humid
location?
Is the aspect ratio properly set on the
connected TV?
Is TV Screen properly set?
This is not a problem with this unit.
Are this unit and TV connected via a
video deck?
Is the TV system properly set?
Sound volume may be too high.
Do the folder of file names contain
more than 14 characters?
Remedy
• Check that no object that emits electromagnetic waves in the 2.4
GHz band (microwave oven, wireless LAN device or
wireless technology apparatus) is near the unit. If such an object
is near the unit, set the unit far from it. Or, stop using the object
emitting the electromagnetic waves.
Bluetooth
• Check that the
wireless technology device is not too far
from the unit and that obstructions are not set between the
Bluetooth
wireless technology device and the unit. Set the
Bluetooth
wireless technology device and the unit so that the
distance between them is less than about 10 m* and no
obstructions exist between them.
* The line-of-sight transmission distance is an estimate. Actual
transmission distances supported may differ depending on
surrounding conditions.
• The
Bluetooth
wireless technology device may not be set to the
communication mode supporting the
technology. Check the setting of the
technology device.
• Check that pairing is correct. The pairing setting was deleted from
Bluetooth wireless technology device. Reset the
this unit or the
pairing.
• Check that the profile is correct. Use a Bluetooth wireless technology
device that supports A2DP profile and AVRCP profile.
Remedy
Scratched discs may not play.
Wipe the dirt off the disc (page 52).
Slot a disc with the label side facing front.
Discs with the region number "2 (including 2)" and "ALL" can be
played on this unit.
There could be condensation inside. Wait a while for the
condensation to evaporate. Do not place this unit near an air-
conditioner, etc. (page 51).
Refer to the TV's operating instructions and set the TV's aspect ratio
properly.
Set TV Screen properly (page 34). This setting is available for a disc
content. For movies and images stored in iPod/iPhone, operate your
iPod/iPhone.
This unit supports Rovi copy protection. With some TVs, the picture
may not display properly when playing discs including copy
prevention signals. This is not a malfunction.
When this unit and TV are connected via a video deck, this unit's
analog copy protect function may cause the picture being played
on the video deck not to display properly. Connect this unit and TV
directly.
The factory default setting is AUTO. If the picture is distorted,
switch the TV system to the one used in your country or region
(NTSC or PAL) (page 51).
Sound and image may be unsteady if sound volume is set too high;
in this case, lower the sound volume.
The maximum number of characters displayable for the folder and
file names on the Disc Navigator is 14.
Bluetooth
Bluetooth
wireless
Bluetooth
wireless
15
45
En