Appendix
TROUBLESHOOTING
If you believe your CD player is failing to work properly, check the following troubleshooting table for tips. Sometimes simple mistakes in setup or
operation may appear like serious problems. There are also times when the problem in question may be caused by something else other than your CD
player, and at times like these you should check any other electronic devices being used at the same time.
If the problem in question continues to persist even after checking the troubleshooting table below and taking whatever corrective action is
recommended, contact your nearest Pioneer Service Station or contact the store from which you purchased your player for further assistance.
Description of problem
A disc fails to be ejected even after the
EJECT button has been pressed.
Playback comes to a halt almost
immediately after it begins.
No sound is output.
Sound is distorted or full of noise.
A large amount of noise is generated
when playing back a certain disc or discs.
Playback halts unexpectedly.
Track searching fails to halt with auto
cueing turned on.
Back cueing fails to work when the CUE
button is pressed during playback.
Unable to produce loop playback by press-
ing the LOOP OUT/EXIT button.
Television pictures are distorted or noise
appears in FM broadcasts.
Disc is not rotating even though power
has been turned on.
÷ There may be times when the CMX-5000 fails to operate properly as a result of static electricity or some other form of interference from an outside
source. If any such problem occurs, turn off the power to the CMX-5000, wait for the currently inserted disc to come to a full stop, and then turn on
the power again to see if that fixes the problem in question.
÷ The CMX-5000 cannot be used to replay partially-written CD-R or CD-RW discs.
÷ The CMX-5000 cannot be used to replay non-standard-shaped discs or any discs other than 12-cm discs or 8-cm discs which have been inserted
into an 8-cm disc adapter. (Note that attempting to replay such discs may result in damage or breakdown.)
÷ The BPM value measured by the CMX-5000 may differ from the BPM value recorded on a CD or from our DJ mixer, but this difference is a result
of differences in the BPM value measurement method; not a result of a fault with the player.
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Possible cause of problem
÷ Power cord has not been plugged in.
÷ EJECT button is broken.
÷ Disc has been inserted upside down.
÷ Disc is dirty or covered with condensation.
÷ Power cord has come loose or has not been
properly plugged in.
÷ Audio mixer is not working properly.
÷ Jacks or jack plugs are dirty.
÷ Player is currently in pause mode.
÷ Output cord has not been properly plugged in.
÷ Jacks or jack plugs are dirty.
÷ Player is subject to noise from a nearby
television set.
÷ Disc is seriously warped or scratched.
÷ Disc is unusually dusty or dirty.
÷ Track searching sometimes takes longer than
expected when the length of silent portions
between tracks is unusually long.
÷ If the length of a silent portion between two
tracks is longer than 10 seconds in duration, the
second track cannot be played back unless auto
cueing is turned off.
÷ No cueing point has been defined.
÷ No cueing point (i.e., starting point) has been
defined.
÷ Interference caused by CD player.
÷ Disc rotation is automatically halted when no
operation is performed for 80 minutes or longer
when in pause mode.
Recommended action
÷ Plug in power cord.
÷ See p. 15.
÷ Reinsert with label side facing upward.
÷ Wipe disc to remove dust or condensation.
÷ Plug in power cord properly.
÷ Check switch and volume settings on audio
mixer.
÷ Wipe away dust or dirt and reinsert plugs.
÷ Press the PLAY/PAUSE button (3/8) to
begin playback.
÷ Connect output cord to line input jack of
audio mixer. Do not connect to microphone
jack.
÷ Wipe away dust or dirt and reinsert plugs.
÷ Turn off power to television set or move
television set further away from CD player.
÷ Replace with new disc.
÷ Wipe away dust or dirt from disc.
÷ Press the TIME MODE/AUTO CUE button
and hold the button down for 1 second or
longer to turn auto cueing off.
÷ Specify the desired cueing point. (See p.
24.)
÷ Specify the desired cueing point. (See p.
24.)
÷ Turn off the power to the CD player or
move the player further away from the
radio or television set.
÷ Press the PLAY/PAUSE button (3/8) to
begin playback. Alternatively, press the
EJECT button (0) to eject the disc.
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