9.4 Fault Symptom
The next table will give details and possible causes of other faults, that do not provide error codes. If a fault cannot be dealt
with using these tables, please call your service provider.
Poor quality of
mowing
Mower doesn't find
the
Base Station
The unit is
noisy and
vibrates
Mower does not dock
properly and
sometimes misses the
Base Station contacts
Uneven mowing
results
The unit operates
during Inactive Time.
Cut wire indicator is
flashing on Power
Box
The poor connection
indicator is flashing
on Power Box
82
Dull blade
The grass is too high in relation to the set cutting
height.
The grass is wet and causes accumulation of
grass clippings around the blade.
There is a Perimeter Island or a Narrow Passage
that prevents the mower to complete its drive
towards the Base Station in Near Wire Follow
mode.
Damaged or unbalanced blade
Height differences between the lawn and the
Base Station surface.
The wire underneath the Base Station is not tight
and placed in the middle of the Station.
The Base Station is set up on a side slope.
The Base Station is placed too close to the corner
of the lawn
The time between operations is too long because
of long inactive time windows.
Grass is growing very fast.
The shape of the lawn is complicated (Narrow
Passages, obstacle and islands).
The set area is smaller than the actual lawn size.
Wrong clock time is set in the mower.
The Extension Cable is disconnected or damaged
between Power Box and the Base Station.
Perimeter Wire is cut.
Poor connections
Twisted cables, or a screw terminal which is
insulated with insulation tape is not a satisfactory
splice.
Soil moisture causes the conductors to oxidize.
Replace blade.
It is recommended to cut less than a 1/3 of the green part of
the grass.
Set the cutting height to a higher position and then
successively lower.
If it is during a fast growing season – change the Interval
(refer to Section 6.4.2 – P001).
For best cut, operate the unit when the grass is dry. Do no to
mow in the early morning hours.
Switch Off the Safety Switch and use heavy gloves to clean
and remove the grass clippings.
Reduce the Near Wire Follow Distance in the Settings menu
from the default 7.
Check if the lawn is free from branches, stones or other
objects that can damage the blade.
Replace the blade
- Fill some ground to flatten the lawn to the Base Station
to allow smooth entrance.
Confirm the wire underneath the Base Station is straight,
tight, and centered below the Base Station.
Move the Base Station to a relatively level ground.
Move the Base Station so it is not within 3 meters from a
corner.
Minimize the Inactive Time windows to allow the unit to
complete the Mowing Cycle faster and to achieve even
mowing results.
If it is during a fast growing season – change the Interval
(refer to Section 6.4.2 – P001).
In a complicated lawn more time is required for the lawn to
achieve better mowing results.
Increase the Intensity (refer to Section 4.3.2.1).
Increase the zone area (refer to Section 4.3.3 Edit an existing
Zone).
Verify that the time on the mower is set correctly.
Set the time (refer to Section 4.4.4).
Reset the Inactive Time (refer to Section 4.3.1).
Confirm the Extension Cable is plugged in and wire leads
are firmly attached.
Walk along Perimeter Wire.
Look for cuts or breaks in the wire.
Repair with the unit wire splice connectors.
Check and repair all loose, poor, or corroded connections.
Use the connectors supplied in the box. They are waterproof
and give a reliable electrical connection.
en