Right of complaint
and
Extended Warranty
Applicable worldwide in
respect of the TRIPP TRAPP®
Newborn Set™, hereinafter
referred to as the product.
RIGHT OF COMPLAINT
The customer has a right of
complaint pursuant to the
consumer protection
legislation applicable at any
given time, which legislation
may vary from country to
country.
Generally speaking, STOKKE
AS does not grant any
additional rights over and
above those laid down by the
legislation applicable at any
given time, although reference
is made to the "Extended
Warranty" described below.
The rights of the customer
under the consumer
protection legislation
applicable at any given time
are additional to those under
the "Extended Warranty", and
are not affected thereby.
STOKKE
"EXTENDED WARRANTY"
However, STOKKE AS, Parkgata
6, N-6003 Aalesund, Norway,
grants an "Extended Warranty"
to customers who register
their product in our Warranty
Database. This may be done
via our webpage www.stokke.
com/guarantee. Alternatively,
one may fill in and submit the
warranty form, which is
inserted into the instruction
manual accompanying the
product. Upon registration, a
warranty certificate will be
issued and sent to the
customer electronically
(e-mail) or by ordinary mail.
Registration in the Warranty
Database entitles the owner
to an "Extended Warranty" as
follows:
•
3-year warranty against
any manufacturing defect
in the product.
The "Extended Warranty" also
applies if the product has
been received as a gift or
purchased second-hand.
Consequently, the "Extended
Warranty" may be invoked by
whoever is the owner of the
product any given time, within
the warranty period, and
subject to the warranty
certificate being presented by
the owner.
The STOKKE "Extended
Warranty" is conditional
upon the following:
•
Normal use.
•
The product only having
been used for the purpose
for which the product is
intended.
•
The product having
undergone ordinary
maintenance, as described
in the maintenance/
instruction manual.
•
Upon the "Extended
Warranty" being invoked,
the warranty certificate
shall be presented,
together with the original
datestamped purchase
receipt. This also applies to
any secondary or
subsequent owner.
•
The product appearing in
its
original state, hereunder
that the only parts used
have been
supplied by STOKKE and
are intended for use on, or
together with, the product.
Any deviations herefrom
require the prior written
consent of STOKKE.
•
The serial number of the
product not having been
destroyed or removed.
57
AU/NZ