TROUBLESHOOTING
Symptoms and Questions
Too much smoke during the Self
Clean cycle.
The oven door does not open
after Self Clean cycle.
The oven door is not clean after
a Self Clean cycle.
"CLOSE DOOR TO CONTINUE
BROILING" or "DOOR OPENED"
appears in the display.
"DOOR LOCKED" message
appears when you want to cook.
Oven control beeps and displays
an F error code.
The oven racks were cleaned in a
Self Clean cycle.
Clock is flashing.
"Burning" or "oily" odor emitting
from the vent.
Strong odor.
Fan noise (convection models)
Convection fan not working
(convection models).
Burners are not lighting properly
after cleaning the cooktop
surface.
When lighting just one burner,
clicking noise is heard from all
the burners.
My range is still dirty after
running the LO TEMP CLEAN
cycle. What else should I do?
Possible Cause/Solution
Too much soil in the oven. Open the windows to get rid of the smoke from the
room. Press the UPPER or LOWER STOP button. Wait until the m light goes
off before trying to open the oven door. Wipe up the excess soil and reset the
clean cycle.
The oven temperature is too high. Wait up to one hour to cool down.
• Incorrect oven control settings. See the Self Clean section in the Care and
Cleaning section.
• The oven was heavily soiled. Clean up heavy spills before beginning the Self
Clean cycle. Heavily soiled ovens may need either a longer Self Clean or two
Self Clean cycles.
Close the oven door.
The oven door is locked because the temperature inside of the oven is too
high. Press the UPPER or LOWER STOP button.
• Press the UPPER or LOWER STOP button and wait for one hour.
• Check the main gas shut-off valve or the gas pressure shut-off valve and call
for service.
• Remove the power from the range for five minutes and then reconnect the
power. If the function error code repeats, call for service.
Apply a small amount of vegetable oil to a paper towel and wipe the edges
of the oven racks. Do not use lubricant sprays.
Power outage or surge. Reset the clock. If the oven was in use, you must reset
it by pressing the UPPER or LOWER STOP button. Reset the clock and any
cooking function.
• After checking the oven's operation, turn the temperature up to 450 °F and
leave the oven on for at least an hour to help remove any oil which might
cause smoke and odors when first using the oven.
An odor from the insulation around the inside of the oven is normal for the first
few times the oven is used.
The convection fan may turn on and off automatically.
This is normal.
The preheating temperature has not been reached. The fan will start
automatically once the preheating temperature is reached.
Make sure that the burner heads and caps are completely dry and properly
positioned.
This is normal. Electric spark igniters from the burners cause the clicking
noise. All the spark igniters on the cooktop will activate when igniting just one
burner.
The LO TEMP CLEAN cycle only helps to loosen light soils in your oven range
to assist in hand-cleaning of your oven. It does not automatically remove
all soils after the cycle. Some scrubbing of your oven range is required after
running the LO TEMP CLEAN cycle.
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