7. ERROR MESSAGES/TROUBLESHOOTING
If an error occurs during a measurement, a corresponding error code
is displayed (Example: Error no. 1)
Error Number
Possible Cause(s)
Err 1
The systolic pressure was determined but afterwards the cuff pressure fell below 20
mmHg. This situation can occur if the tube becomes unplugged after the systolic blood
pressure has been measured. Check the tube connections and repeat the measurement.
Further possible cause: No pulse could be detected
Unnatural pressure impulses impair the result of the measurement. Cause: The arm was
Err 2
moved during the measurement. Remain still and repeat the measurement.
Inflation of the cuff takes too long. The cuff is not correctly seated or the hose connection
Err 3
is not sealed. See section 5.3, fitting the cuff.
The measured readings indicated an unacceptable difference between systolic and
Err 5
diastolic pressures. Take another reading following directions carefully. Contact your
doctor if you continue to get unusual readings.
Other possible malfunctions troubleshooting
If problems occur when using the device, the following items should be checked.
Malfunction
The display remains empty when the
instrument is on. Batteries have been
installed.
The pressure does not rise although
the pump is running.
The instrument frequently fails
to measure the blood pressure values,
or the values measured are too low or
too high.
Every measurement produces a
different value although the
instrument functions normally and
the values displayed are normal.
The blood pressure values
measured differ from those
measured by your physician.
12
Remedy
1. Check the polarity of the batteries(+/-)
2. If the display is erratic or unusual, remove the batteries and re-install
new batteries.
1. Check the connection of the cuff tube and connect properly if necessary.
1. Ensure the cuff fits correctly.
2. Make sure the cuff is not too tight. Ensure tight clothing such as a rolled up
shirt sleeve is not exerting pressure on the arm above the measuring point.
Take off articles of clothing if necessary.
3. Measure your blood pressure again in complete peace and quiet.
PLEASE NOTE: BLOOD PRESSURE FLUCTUATES CONTINUALLY SO
SUCCESSIVE MEASUREMENTS WILL SHOW SOME VARIABILITY.
1. Record daily values, time and date, then consult your physician.
PLEASE NOTE: INDIVIDUALS VISITING THEIR PHYSICIAN FREQUENLY
EXPERIENCE ANXIETY WHICH CAN RESULT IN A HIGHER READING THAN
ONE OBTAINED AT HOME UNDER MORE RESTFUL CONDITIONS.