Helpful Information
06
Picture/Sound
Issue
Picture but no sound
Sound but no picture
Sound is wrong (one side
only or reversed between
left and right)
Brightness and color
tone on the sides differ
from the center
After-image lag
HDMI Control
Issue
HDMI Controls do not
function
"The
Error message:
device cannot be
operated. Please check
connection"
No picture and sound
No picture
No sound
116
En
• Confirm that the sound is not muted or that the volume is turned down.
• When using a video or PC input source, check that the audio terminals are connected.
• Check if Picture Off is selected from the TOOLS Menu.
With this option selected, the screen is deactivated; only audio is output. To restore the
screen display, press any button other than
• Check if the speaker cable connections have been reversed between the left and right.
• Confirm that speaker cables are connected and seated properly.
• Check the sound balance and adjust if necessary.
• If images in 4:3 mode or letterbox images are displayed for long periods or for shorter
periods over several days, an after-image may remain due to burning.
Watch images in Full screen as much as possible to avoid this issue.
• Change the Brightness Sync. setting to Auto.
This function adjusts the brightness of the gray side masks for the brightness of the main
image.
• Use the Screen Protection function (See "3.6.2 Extend Your Panel Life")
• If a bright or still image was on screen for a long period before switching to a darker
image, the original image may appear as an after-image or ghost. Try playing another
bright image, switching the picture quickly many times, or show a very active scene.
• Use the Screen Protection function (See "3.6.2 Extend Your Panel Life")
• Display the Video Pattern screen to help reduce after-image lag.
• Check the connections between the panel and the HDMI equipment.
• Confirm that the settings for the panel are correct.
• Confirm that the equipment is HDMI compliant.
• Confirm that settings for the equipment are correct.
For details, refer to the operating instructions that came with the equipment.
• Check the connections between the panel and the HDMI equipment.
• Confirm that settings for the equipment are correct.
For details, refer to the operating instructions that came with the equipment.
• Check the connections between the panel and the HDMI equipment.
• Confirm that settings for the equipment are correct.
For details, refer to the operating instructions that came with the equipment.
• Check the connections between the panel and the HDMI equipment.
• Confirm that settings for the equipment are correct.
For details, refer to the operating instructions that came with the equipment.
• Check the connections between the panel and the HDMI equipment.
• Confirm that settings for the equipment are correct.
For details, refer to the operating instructions that came with the equipment.
• Check that the AV system is connected to an HDMI terminal and any recorder/player is
connected to another HDMI terminal.
Possible Solutions
or
VOL +/–
MUTING
Possible Solutions
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