ADVICE IN THE EVENT OF PROBLEMS
PROBLEM
display-control panel off
remote control not working
outlet air not hot
no flame appears (remember that it
only appears 5 minutes after
pressing the On/Off key)
ignition failure
The ignition/off does not start at the
time required
The chimney pots and smoke ducts connected to solid fuel devices must be cleaned once a year (check whether there are
regulations on the subject in the country of installation). If inspection and regular cleaning are not carried out, the
probability of a chimney pot fire increases. In the event of a chimney pot fire, proceed as follows:
do not use water to extinguish;
empty the pellet hopper;
contact specialist staff after the accident before starting up again.
POSSIBLE CAUSES OF SHUTDOWN
Information that may appear on the display in the event of shutdown:
1) Check Air flow: shutdown due to low pressure
2) Check expulsi.: shutdown due to a fault detected by the smoke exhaust motor sensor
3) Stop Fire: shutdown due to a drop in smoke temperature
4) BloccoAFNo start: shutdown due to incorrect smoke temperature during ignition
5) Black out: shutdown due to power failure
6) Broken TC: shutdown due to thermocouple failure or disconnection
7) Over temp. exit: shutdown when the maximum smoke temperature set is exceeded..
The message is displayed until the 0/1 key on the panel is pressed
Do not restart the insert until the problem has been looked into and the cause removed.
To start the insert up again after a shutdown, let the shutdown procedure end
(600 seconds marked by a beep) then press the 0/1 key.
Never unplug the insert while it is shutting down due to problems.
It is important to report what the panel says to the DEALER
NOTE
After 2500 kg of pellets are consumed, the display shows the word "service"
The insert works, but you should contact an authorized DEALER for special maintenance.
CAUSE
no mains voltage
excessive distance from insert
remote control battery flat
too much soot in heat exchanger
the screw feeder has not been filled
build up of unburnt material in
combustion chamber
Incorrect setting:
clock
programme enabling
programme enabling for the day
30
SOLUTIONS
make sure the power cord is
connected
check the fuse (on the power socket)
move nearer to insert
check battery and replace if necessary
clean heat exchanger from inside the
firebox
Fill screw feeder
(see ignition paragraph)
clean combustion chamber
Check according to instructions