Bestway STEEL PRO 56045 Manual Del Usuario página 5

4. During rainy season, pool and accessories should be storaged as above instruction also.
5. Unproper draining of the pool might cause serious personal injury and/or damage to personal property.
Frequently Asked Questions
1. What is a suitable base for the Frame Set pool?
Almost any completely flat, solid, level surface can be used. Do not use sand as a leveling material as it is
prone to shifting under the pool. The ground should be dug out until it is perfectly level. Do not set up on
driveways, decks, platforms, gravel or asphalt. The ground should be firm enough to withstand the weight and
pressure of the water: mud, sand, soft / loose soil or tar are not suitable. A concrete base can be used but care
should be taken not to drag the pool across the surface as abrasions could tear the liner. If the pool is to be set
up on a lawn, it is recommended that the grass is removed from where the pool will sit as it will die and may
cause odors / slime. Certain types of hardy grass can grow through the liner as can aggressive bushes / plants
by the side of the pool. Ensure adjacent vegetation is cut back where necessary. Use of a ground cloth assists
in protecting the base of the pool.
2. How will I know if my pool is set up on unleveled ground?
If your pool appears to be bulging on one side it is not set up on level ground. It is important that you empty
your pool and move the pool to a level site. If the pool is not on level ground it will place undue stress on the
seams and could result in the seams bursting which will cause flooding, property damage and potentially
personal injury or death.
Fill your pool following the instructions in the owner's manual carefully. This will ensure that you do not waste
water and the pool can be moved easily so that the ground can be leveled at an appropriate time and not after
you have completely filled it with water.
3. Can I have my pool filled by a water service?
We recommend using a garden hose under low pressure for filling your pool. If it is necessary to use a water
delivery service, it is best to fill the pool with one inch of water by hose and smooth wrinkles first. Use a water
service that is able to regulate the flow of water to prevent damage. Ensure you stop at each step as noted in
the instruction manual to ensure your pool is level. Bestway will not be held responsible for pools damaged or
weakened by water delivery services.
4. What is the maximum fill height of the pool?
Fill pool until water capacity is 90% up to the bottom of the top rail of the pool. Never attempt to fill your pool
beyond the base of the rail. We recommend leaving extra room to account for water displacement when
occupants are inside the pool. You may have to top up the water during the season which has been lost
through evaporation or normal use.
5. My pool is leaking, what do I do to fix it?
The pool does not need to be emptied to fix any holes. Self-adhesive underwater repair patches can be
purchased at your local pool / hardware store. For external use, use the repair patch provided. For internal
holes, clean the hole on the inside of the pool to wipe off any oils and algae. Cut a circle large enough to cover
the hole and apply the patch securely onto the side in the water. Cut a second patch and apply to the outside of
the pool for extra strength. If the hole is in the base of the pool use one patch only and weigh it down with a
heavy object while it bonds. If you have patched the pool when it is empty we recommend you leave it at least
12 hours before filling.
6. Where can I buy filter cartridges and how often should I change them?
Filter cartridges to fit your filter pump should be available from the store where you purchased your pool. If
not, most mass retailers sell filter cartridges as an accessory. If you are unable to obtain replacements please
call our toll-free number and we will assist you in finding a source local to you. The cartridges should be
changed every 2 weeks dependent upon use of the pool. Check the filter on a weekly basis and clean by
hosing down any debris and particles. Note: Ensure your pump is disconnected from the electrical supply
before checking the filter cartridge.You can also visit our website www.bestway-service.com for cartridge
purchase.
7. How many times a year should I change the water?
This is dependant on the amount of use the pool receives, and the attention paid to covering the pool and
keeping chemicals properly balanced. If maintained correctly the water should last a full summer season.
Please contact your local pool chemical supplier for detailed information regarding chemicals, they will be able
to advise you how to best maintain the cleanliness of your water.
8. Do I need to take my pool down for the winter?
Yes, Above-ground pools may collapse under the weight of ice and snow and the PVC walls will be
damaged. We recommend taking the pool down when temperatures fall below 8ºC / 45ºF. The pool should be
stored indoors in a moderate temperature between 5ºC / 41ºF and 38ºC / 100ºF. Please store away from
chemicals and rodents and out of the reach of children.
9. My pool is fading – why is that?
Excessive use of chemicals can cause the color of the inside of the liner to fade; this is similar to a swimsuit
fading over time from repeated contact with chlorinated water.
10. How many years will the pool last?
There is no set time limit for the pool to last; following the instructions in the owner's manual and with
proper care, maintenance and storage you can considerably increase the life of your pool. Improper set-up, use
or care can result in failure of the pool.
11. Do you recommend the use of a filter pump with a Bestway pool?
Absolutely! We strongly recommend you the use of a filter pump which could maintain the water of the pool
clean.
12. Which are the most important functions of my filter pump?
The most important function of a filter pump is the elimination of every sort of impurity from the water by the
aid of a filter cartridge and chemical products for its sterilization.
WARRANTY
Limited BESTWAY Manufacturer's Warranty
®
The product you have purchased comes accompanied a limited warranty.
Bestway stands behind our quality guarantee and assures, through a
®
replacement warranty, your product will be free from manufacturer's defects that
result in leaks.
To enact a claim, this warranty card must be filled out completely and returned
along with: (1) Your purchase receipt (2) Cut the drain valve placed on the wall
of pool together with the nearby production batch number and copy them to
your purchase receipt. Before cutting the pool, please contact your after sales
center for instructions.
Bestway ® is not responsible for economic loss due to water or chemical costs.
With the exception of replacement product, the results of leak are not Bestway
responsibility. Bestway will not place any products deemed to have been
®
neglected or having been used outside of the owner's manual guidelines.
TO: Bestway SERVICE DEPARTMENT
®
FAX/E-MAIL/TEL: Please refer to your country according to the information you find on the back cover
Please provide your address details in full. Note: Incomplete address details will result in delayed shipments.
REQUIRED INFORMATION - PLEASE WRITE THE DELIVERY ADDRESS
Name:
Address:
Zipcode:
City:
Country:
Telephone:
Mobile:
E-MAIL:
Fax:
Please fill clearly your item code:
Select the product you have purchased
FAST SET™
POOLS
244cm x 66cm.
305cm x 76cm.
366cm x 76cm.
366cm x 91cm.
457cm x 91cm.
457cm x 107cm.
457cm x 122cm. (Blue)
457cm x 122cm. (Grey)
549cm x 122cm.
RECTANGULAR
FRAME POOLS
287cm x 201cm x 100cm.
404cm x 201cm x 100cm.
412cm x 201cm x 122cm.
549cm x 274cm x 122cm.
671cm x 366cm x 132cm.
732cm x 366cm x 132cm.
Description of problem
Item tears / Leaking Faulty welding
Item is incomplete, Which part is missing - Please put the code you find on the instruction manual
Others, please describe
For request of spare parts consumer has to send us also the page of the manual with a cross near the missing or
faulty part.
All the information given need to be complete in order to receive our assistance.
You have to send also a copy of your purchase receipt together with this fax.
YOU CAN ALSO VISIT OUR WEB SITE: www.bestway-service.com
5
2013
XXXX-XXXX-XX
XX-XX-XXXX
®
XX" x XX" x XX"
DATE
Customer Code Number
OVAL FAST SET™ STEEL PRO™
POOLS FRAME POOLS
488cm x 305cm x 107cm. 244cm x 51cm.
549cm x 366cm x 122cm. 244cm x 61cm.
610cm x 366cm x 122cm. 305cm x 76cm.
732cm x 366cm x 122cm. 356cm x 102cm.
366cm x 76cm.
366cm x 100cm.
366cm x 122cm.
427cm x 122cm.
457cm x 91cm.
457cm x 122cm.
488cm x 122cm.
549cm x 107cm.
549cm x 122cm.
549cm x 132cm.
SPLASH FRAME
POOLS
221cm x 150cm x 43cm.
239cm x 150cm x 58cm.
259cm x 170cm x 61cm.
300cm x 201cm x 66cm.
400cm x 211cm x 81cm.
Faulty upper ring Faulty drain valve
S-S-001480