Install A Software Update; Parts And Accessories - Hach MSM 1.5 Manual Básico Del Usuario

Operation

Install a software update

If a software update for a device is available, a notification shows in the device list.
1. Select the device. The notification "Software update is available" shows.
2. Push to show the information of the software version. Refer to
3. Push Update to start the software update.
Figure 7 Software update
Troubleshooting
No device shows in the device list.
The sensor connects to the controller. The controller shows
"online" in the device list, but the sensor does not show in the
device list.
The sensor connects to the controller, but the sensor shows the
message 'Inactive since'.
Error or warnings are shown on the device list or device details
page of the sensor.

Parts and accessories

Personal injury hazard. Use of non-approved parts may cause personal injury, damage to the
instrument or equipment malfunction. The replacement parts in this section are approved by the
manufacturer.
Problem
W A R N I N G
Figure 7.
Solution
Refresh the browser.
Make sure that the controller is on and
connected to the HACH Server.
Set the controller to off and then on again.
Contact technical support.
Refresh the browser.
Make sure that the sensor connection to the
controller is correct and the controller is on.
Disconnect the sensor from the controller and
then connect the sensor again.
Make sure that the sensor connection to the
controller is correct.
Disconnect the sensor and connect the sensor
again to controller.
Complete the guided maintenance workflow.
Refer to the sensor user manual for more
information.
English 19