Troubleshooting; Product Support; Consumer Services; Product Specifications - Steamfast SF-294 Guia Del Usuario

Troubleshooting

PROBLEM POSSIBLE CAUSE
Unit fails to heat up. Power Unit is not plugged in.
Indicator Light DOES NOT
illuminate.
Steam Control Dial is set to "OFF"
position.
Household circuit breaker / ground
fault interrupter has tripped or
blown a fuse.
Unit is damaged or otherwise in
need of repair.
Unit heats up, but fails to steam. Water Tank is empty.
Power Indicator Light does
illuminate.
Mineral build-up in unit.
(NOTE: Always allow proper
time for unit to heat up and
Weighted brass ball connected to
begin producing steam.)
end of water tube inside Water
Tank has come loose.
Steam output is weak or Steam Control Dial is set to
intermittent. "LOW".
Mineral build-up in unit.
Excess water in steam flow. Steam Control Dial is set to
"HIGH".
Rattling sound is heard coming Sound is being caused by
from Water Tank. weighted brass ball connected to
end of water tube inside Tank.
Floor surfaces appear cloudy or Microfiber Pad is dirty.
streaky after steaming.
Hard water residue on floor.
Steam coming through Pressure Mineral build-up in unit.
Relief Valve on back of unit.
16 | ENGLISH
SOLUTION
Plug power cord into electrical
outlet.
Turn Dial clockwise to desired
steam intensity setting.
Reset circuit breaker / ground
fault interrupter, or replace fuse.
If you need assistance, contact a
licensed electrician.
Immediately cease usage and
unplug. Contact Consumer
Service for further assistance (see
Page 17 for details).
Refer to Filling Water Tank
procedure on Page 10.
Refer to Mineral Build-up section
on Page 15 for cleaning procedure.
If brass ball has become
disconnected from tube, simply
reattach it by snapping it back
onto black nozzle at end of tube.
Increasing the Dial setting will
result in a stronger (and wetter)
flow of steam. Refer to Pages
11-13 for more information.
Refer to Mineral Build-up section
on Page 15 for cleaning procedure.
At "HIGH" setting, some amount
of water may be released along
with the steam. Decreasing the
Dial setting will reduce this water
spotting.
The weighted brass ball is an
intentional design that helps the
unit more efficiently utilize all
water inside of Water Tank.
If brass ball has become
disconnected simply insert it back
into end of tube.
Replace Microfiber Pad with a
clean one.
Switch to distilled or
de-mineralized water.
Refer to Mineral Build-up section
on Page 15 for cleaning procedure.

Product Support

CONSUMER SERVICES

For problems with your 3-in-1 Steam Mop, please refer to the troubleshooting guide located on
Page 16 of this manual. Additional inquiries should be directed to our consumer support services
through our Web site, www.steamfast.com.
If you do not have internet access, you may also contact our Consumer Service Department by
telephone, at 1-800-711-6617.
NOTE: In order for our Consumer Service representatives to help you as quickly and
efficiently as possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located on electrical specification label on back of unit)
• Date code (4-digit number located on electrical specification label)
For information regarding your 1 year limited warranty, refer to Page 19 of this manual.

PRODUCT SPECIFICATIONS

MODEL
VOLTAGE
WATTAGE
AMPERAGE
WATER CAPACITY
HEATING TIME
CONTINUOUS STEAM TIME
UNIT WEIGHT
UNIT DIMENSIONS
POWER CORD LENGTH
SF-294
120V
1300W
10.8A
15 OZ. (450 ML.)
30 SEC. (APPROXIMATE)
25 MIN. (LOW) / 6 MIN. (HIGH) (APPROXIMATE)
4.6 LBS. (2.1 KG.)
11.0" (28.0 CM.) x 5.5" (14.0 CM.) x 49.2" (125.0 CM.)
19.0' (575.0 CM.)
ENGLISH | 17