OneTouch VerioIQ Manual De Usuario página 95

7
Troubleshooting
ERROR 1
Meter problem.
Contact Customer
Service.
ERROR 2
Meter or strip
problem. Retest
with a new strip.
What it means
There is a problem with the meter.
What to do
Do Not use the meter.
Contact Customer Service at
1 888 567-3003 (English)
(available 7 days a week,
8 a.m. – 8 p.m. Eastern Time).
What it means
Error message could be caused
either by a used test strip or a
problem with the meter.
What to do
Repeat the test with a new
test strip; see blood
application (pages 38–41)
or control solution testing
(pages 47–54). If this message
continues to appear, contact
Customer Service at
1 888 567-3003 (English)
(available 7 days a week,
8 a.m. – 8 p.m. Eastern Time).
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