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5. TROUBLESHOOTIN

CAUTION
The unit is not user-serviceable. Do
not attempt to repair the unit yourself
to prevent electric shock or fire. Have
the unit repaired by an authorised
Problem
The unit does not operate.
Odours are emitted.
Water-flowing noise.
Mist is emitted in COOL mode.
Cracking noise.
The unit cannot be started.
The cooling/heating effect is poor. Is the temperature set correctly?
service centre. The following checks
can save you time and money before
consulting an authorised service
centre.
Solution
The unit does not operate if it is switched on
immediately after switching off the unit. After
switching off the unit, wait for approximately 3
minutes before switching on the unit.
Some odours may be emitted from the indoor
unit as the result of room smells (furniture,
tobacco, etc.) which have been taken into the
unit. If the odours persist, contact an
authorised service centre.
The water-flowing noise is the refrigerant
flowing inside the unit.
During cooling operation, mist may be emitted
from the indoor unit due to high room
temperature and humidity. The mist will
disappear if the room temperature and
humidity decrease.
The cracking noise is the sound of friction
caused by expansion and/or contraction of the
front panel or other parts due to the change in
temperature.
Is the unit disconnected from the power
supply?
Is the mains plug loose?
Is the circuit protection device tripped off?
Is the voltage higher or lower? (tested by
professionals)
Is the timer function used correctly?
Is the air inlet or the air outlet blocked?
Is the air filter dirty?
Is the window or the door open?
Is a low fan speed set?
Are there heat sources in the room?

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