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Troubleshooting
Problem
Water dispenser
is leaking
Water is not cold
enough
Water dispenser
is not dispensing
water
Water dispenser
is noisy
Note:
Do not return this product to the store. For questions on operation, assembly or
parts, please contact us at 1-877-447-4768 for further assistance.
Possible Cause
Water was poured directly into
bottle support collar and
overflowed.
All the water in the tank has been
used.
The unit is unplugged.
The circuit breaker in your home is
tripped or the fuse has blown.
Thermostat needs to be adjusted
colder.
Empty water bottle.
Mineral deposits clogging tanks.
Possible air pocket.
Possible ice build up due to
thermostat set too cold.
Bottle making a gurgling noise as it
fills the tank.
Water dispenser is uneven.
Suggested Solution
Drain by pressing dispenser taps.
Replace with full bottle and wait;
30 minutes for water to cool.
Plug it into the outlet.
Reset the breaker or replace the
fuse.
Adjust thermostat between "MIN"
(cool) and "MAX" (colder) levels to
achieve desired temperature.
Replace with full bottle.
See Cleaning the Reservoirs.
Push down on the dispenser
buttons to prime the unit.
Unplug overnight, then reset.
Set thermostat to high, slowly
increasing based on your use and
need for cold water.
This is normal.
Make sure the dispenser is on an
even surface that can support its
full weight.
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