Troubleshooting
The problem:
Why it is happening:
The door will
Shipping screw is in place
not lock
Electronic code
The key lock cylinder is pushed in
does not open
safe
Electronics are not
Battery power is low (
functioning
Electronics
1. Safe doors equipped with a
working but
cannot get in
to safe
-OR-
2. Battery power is too weak to
Lock display
1. You have pressed "Prog/
shows
2. You have entered an invalid
3. You have let 5 seconds or more
4. You have pressed a key while in
Lock display
You are in delay mode; the icon
shows
( ) comes on after three
consecutive invalid codes are
entered, and stays lit during the
2-minute delay mode
Lock display
Battery power is low. Lock may
shows battery
light up but battery power might
icon
be too low to operate the bolts
water-resistant gasket may
initially be tight
open safe
Enter>>" key out of sequence
code
elapse between key presses
delay mode
9
The solution:
Remove the screw on the
back of the door
You must use both the key
and electronic code to open
the safe; key lock cylinder
must be out
)
Replace batteries and enter
code again
1. Hold the handle up while
inputting the code; and
then pull down when the
unlocked padlock icons
appears (
2. Replace batteries and enter
code again
Wait 5 seconds and start over
Wait 2 minutes and start over
Replace batteries
)