HP DesignJet T3500 Manual Del Usuario página 7

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Front-panel error messages
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the
recommended action does not seem to solve the problem, try restarting the printer. If the problem remains, contact HP
Support.
Message or code
[Color] cartridge altered
[Color] cartridge has expired
[Color] cartridge is low on ink
[Color] cartridge is missing
[Color] cartridge is non-HP ink
[Color] cartridge is out of ink
[Color] cartridge is very low on ink
Printhead error: not present
Printhead error: replace
Printhead error: reseat
Printhead out of warranty
Printhead replacement incomplete.
Restart it.
Replace [color] cartridge
Replace incorrect [color] cartridge
Reseat [color] cartridge
05.5:10
08:04
08:08
09:01
09:02
09:04
39.1:01
39.2:01
61:01
61:04.1, 61:04.2
Recommendation
Check the cartridge.
Replace the cartridge.
Ensure that you have a new cartridge of the same color ready.
Insert a cartridge of the correct color.
You are recommended to install an HP original ink system for optimum system
performance.
Replace the cartridge.
Ensure that you have a new cartridge of the same color ready.
Insert a printhead.
Remove the non-functional printhead and insert a new printhead.
Remove and reinsert the same printhead, or try cleaning the electrical
connections. If necessary, insert a new printhead.
The printhead's warranty has ended, because of the length of time it has been
in operation, because of the volume of ink used, or because non-HP ink has
been used in the system. See the limited warranty document.
Restart the printhead replacement process.
Replace the cartridge.
Replace the cartridge and check the supported ink cartridges.
Remove and reinsert the same cartridge.
Update the printer's BIOS.
Restart the printer. If the problem persists, update the printer's firmware.
Retry the operation that you were attempting. If it fails again, restart the
printer. If the problem persists, update the printer's firmware.
Paper jam in the scanner. Remove all paper from the scanner and try again.
Calibrate the scanner.
Restart the printer. If the problem persists, update the printer's firmware.
Roll 1 has been unexpectedly unloaded. Reload the roll.
Roll 2 has been unexpectedly unloaded. Reload the roll.
The file format is wrong and the printer cannot process the job.
• Turn off the printer using the Power button at the front.
• Turn off the power switch at the rear.
• Disconnect the power cord.
• Reconnect the power cord and turn on the printer.
• Send the same job to the printer again.
• Ensure that the printer's firmware is up to date.
Update the printer's firmware.
Introductory Information
5

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