Frequently Asked Questions - Wiseup WIFI29 Manual Del Usuario

Frequently Asked Questions

Q1: Why can't I find the camera's WIFI signal on my smartphone or tablet PC?
A1: There are 4 solutions to this problem:
1. Take out the backup battery, plug the camera into an outlet power supply by using the
USB cable provided. Wait 2 minutes for the WIFI signal SSID to appear.
2. Reset the camera (See VIII), then wait for the WIFI signal SSID to show up.
3. Keep your phone or mobile device within the camera's WIFI hotspot range, refreshing
the WIFI signal page. It may take up to 2 minutes for the hotspot to become recognizable
on your phone or mobile device's WIFI setting page.
4. Shut off your phone or mobile device's WIFI function for a while, then turn it on to
search again.
Q2: The camera does not record any video to the Micro SD card?
A2: Please power off the camera, take out the Micro SD card and format it, then insert it
to the SD card slot again, power on the camera again.
Q3: Why does the WAN mode setup fail?
A3: Please make sure your network is in a good condition. Plus, the WIFI network the
camera is configured with can't be the same with one you connect your phone to.