Frequently Asked Questions - Wiseup WIFI 09 Guia Del Usuario

2. Follow 4.2 to add the camera to the APP again. Don't forget to type the new password before tapping
OK to add the camera.
3. If the camera is shown Connected, it means the camera is added successfully. If it is shown Pass-
word Mistake, it means you input a wrong password.

Frequently Asked Questions

Q: What kind of memory card can I use in this camera?
A: You are recommended to use a SDHC Class 10 Micro SD card (4GB-64GB). If a memory card does
not work, remove and format it on a PC computer before trying it in the camera again.
Q: Why can't I find the camera's WIFI signal on iPhone or iPad?
A: Recharge the camera (See III) or reset all settings to factory default. (See VII).
Q: Why can't I play back video files or the video files are corrupted?
A: It is mainly because the camera is powered off inappropriately.
Q: Why am I having trouble viewing live video remotely?
A: A minimum bandwidth speed of 1.5Mbps is required to watch HD live video (1920*1080P,
1280*720P).
Q: What media player software should I use to play back the video files?
A: You can use any media player as long as it supports MP4 video format.