NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the Custom Test or Symptom Tree option, click the applicable tab
described in the following table for more information.
Tab
Results
Errors
Help
Configuration
Parameters
4
When the tests are completed, if you are running the Dell Diagnostics from the Drivers and
Utilities CD (optional), remove the CD.
5
Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and
restart the computer, close the Main Menu screen.
System Lights
Your power light may indicate a computer problem.
Power Light
Problem Description
Solid green
Power is on, and the computer is
operating normally.
Blinking green
The computer is in the suspended
state (Microsoft
and Windows XP).
Blinks green several
A configuration error exists.
times and then
turns off
Function
Displays the results of the test and any error conditions encountered.
Displays error conditions encountered, error codes, and the problem
description.
Describes the test and may indicate requirements for running the test.
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from
system setup, memory, and various internal tests, and it displays the
information in the device list in the left pane of the screen. The device list may
not display the names of all the components installed on your computer or all
devices attached to your computer.
Allows you to customize the test by changing the test settings.
®
®
Windows
Suggested Resolution
No corrective action is required.
Press the power button, move the mouse, or
2000
press a key on the keyboard to wake the
computer.
Check "Diagnostic Lights" on page 23 to see if
the specific problem is identified.
Quick Reference Guide
21