Troubleshooting
SYMPTOM
The player cannot play.
There is no sound.
LCD has no display
Cannot continue to play and
play a section repeatedly.
There is no picture or picture
jitters up and down Unsteady.
The remote control does not
work.
Other Notes:
Static or other external interference may cause the player to behave abnormally. If this occurs,
unplug the power-supply cord from the outlet and plug it in again to reset the player. If the problems
persist, then please disconnect the power and consult a qualified technician.
Make sure the disc is loaded in.
Make sure the disc is not loaded the wrong way round.
Make sure the disc is not dirty or warped.
Make sure the player's region code is the same as the region
code of the DVD disc.
Make sure water condensation has not occurred. If it occurs,
take out disc and leave the player on for at least one hour.
Make sure the system connection is correct.
Make sure the sound setup of DVD disc is correct.
Make sure the disc is not dirty or warped.
Clean or replace the disc.
Make sure the speakers are not muted.
In the TV mode, set the correct sound mode.
Make sure the unit is turned on and the connections are
correct.
Make sure the power adapter is correctly connected.
Make sure it is not in repeat status.
Make sure the disc is not dirty or damaged.
Check if the connections with the external AV signal source
are correct.
Correctly set the items in the picture menu.
Check if the video type input signal is not corresponding to
the unit.
Make sure the unit is turned on and in the correct video
mode.
Make sure there are no obstructions between the remote
control and the player.
Make sure the remote control is pointing at the player.
Make sure batteries are inserted and the polarity is correct.
Make sure the battery is not weak.
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