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Exchanged Parts May Be Used in
Warranty Repairs
In the interest of customer satisfaction,
MBUSA may offer exchange service
on some vehicle parts. This service
is intended to reduce the amount of
time your vehicle is not available for
your use because of repairs. Parts
used in exchange service may be new,
remanufactured, reconditioned, or
repaired, depending on the part involved.
All exchange parts that might be used
meet new parts standards and have the
same limited warranties.
Examples of the kinds of parts that might
be serviced in this way are:
•
engine assemblies;
•
transmission assemblies;
•
instrument cluster assemblies;
•
radios, CD players;
•
speedometers; and
•
powertrain control modules.
To help control suspected ozone-
depleting agents, the EPA requires
the capture, purification, and reuse of
automotive air conditioning refrigerant
gases. As a result, a repair to the sealed
portion of your air conditioning system
may involve the installation of purified
reclaimed refrigerant.
Other Terms of Your Warranties
Pre-Delivery Service
A defect in or damage to the mechanical,
electrical, sheet-metal, paint, trim, and
other components of your vehicle may
have occurred at the factory or while
it was being shipped to the authorized
Mercedes-Benz Dealership.
Such a defect or damage is usually
detected and corrected at the factory.
In addition, authorized Mercedes-Benz
Dealerships must inspect each vehicle
before delivery. They repair any defects
or damage detected before the vehicle is
delivered to you.
Production Changes
Changes may be made in vehicles sold by
the vehicle distributor and its authorized
Mercedes-Benz Dealerships at any time
without incurring any obligation to make
the same or similar changes on vehicles
previously built or sold.
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