Product Support - DJO Donjoy IceMan CLEAR3 Instrucciones De Uso

TROUBLESHOOTING
Pump will not turn on
• Check all electrical connections and make sure the wall plug has power.
Cold pad will not cool down/Cold pad pressure is low
• Make sure trapped air is out of cold pad once power is applied.
• Make sure cooler is filled with ice and water.
• Check all hose connections and make sure cold pad is wrapped properly to
allow water to flow.
No water flow
• Check water level. Add water if necessary.
• Check and clean filter cap located under pump assembly.
• Cold pad and hose are wrapped too tightly or the hose is kinked. Unwrap
and rewrap the cold pad with cold therapy unit running, making sure water is
circulating freely throughout the cold pad and the hose is not kinked.
• Make sure connection between the cold therapy unit hose and cold pad hose
is properly connected.
Water leak at connector
• Connector between cold therapy unit hose and cold pad hose is not properly
connected. Stop machine, disconnect hose, and reconnect hose listening for
a "snap" or "click", and restart the unit.
• Check barrier to ensure it is dry. Replace with dry barrier, if it is wet.
• Check o-rings.
WEBSITE
For more details please refer DJO Global website: djoglobal.com

PRODUCT SUPPORT

Contact manufacturer if assistance is needed in setting up, using or
maintaining the equipment or to report unexpected operation or events .
For product support call +1-888-405-3251 or +1-760-727-1280.
10