Troubleshooting Chart - K2 Pumps SWG20001DBK Manual Del Proprietário

TROUBLESHOOTING CHART

Risk of electric shock. Always disconnect the pump from the power source before handling
inspections or repairs.
Symptom
Pump will not run
Pump will not turn
off
Pump will not turn
off
Pump runs
periodically when
fixtures are not in
use
Pump operates
noisily
NOTE: K2 Pumps assumes no responsibility for damage or injury due to disassembly in the field. Disassembly of the
pumps or supplied accessories other than at K2 Pumps or its authorized service centers, automatically voids warranty.
14
Possible Cause (s)
1. Blown fuse or other interruption
of power; improper voltage.
2. Switch is unable to move to the
"turn ON" position due to
interference with the side of
basin or other obstruction.
3. Insufficient liquid level.
4. Defective level control.
1. Discharge is blocked or
restricted.
2. Check valve is stuck closed or
installed backwards.
3. Gate or ball valve is closed.
4. Total lift is beyond pump's
capability.
5. Pump impeller is jammed or
volute casing is plugged.
1. Level control (s) unable to move
to the "turn OFF" position due to
interference with the side of
basin or other obstacle.
2. Defective level control.
1. Check valve is stuck open or is
leaking.
2. Fixtures are leaking.
1. Debris in the impeller cavity.
2. Damaged impeller.
3. Worn bearings.
4. Piping attachments to building
are too rigid.
Corrective Action
1. Check that the unit is securely plugged in.
Have an electrician check all wiring for proper
connections and adequate voltage and
capacity.
2. Position the pump or switch so that it has
adequate clearance for free operation.
3. Make sure the liquid level is allowed to rise
enough to activate level control(s).
4. Remove and replace level controls.
1. Check the discharge line for foreign material,
including ice if discharge line passes through or
into cold areas.
2. Remove check valve(s) and examine for
freedom of operation and proper installation.
3. Open gate or ball valve.
4. Try to route piping to a lower level. If not
possible, a larger pump may be required.
Consult the factory.
5. Disconnect unit electrically. Remove the pump
from the basin. Detach the pump base and
clean the area around the impeller. Rotate
impeller by hand. Reassemble and reinstall.
1. Posistion the pump or level control so that it has
adequate clearance for free operation.
2. Remove and replace level control.
1. Remove check valve(s) and examine for
freedom of operation and proper installation.
2. Repair fixtures as required to eliminate
leakage.
1. Remove the pump from the basin.
Detach the pump base and clean the area around
the impeller. Reassemble and reinstall.
2. Consult the factory for information regarding
replacement of impeller.
3. Return pump to the factory or authorized repair
station for repair.
4. Replace a portion of the discharge line with
rubber hose or connector.
For Professional Technical Support call 1-844-242-2475