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scratches, small dents)
• Damages caused by improper
use, electronic overload, incorrect
manipulation, contact with liquid
or fire
• Malfunctions caused by the use
of or connection with incompatible
DE
products
• Damages or malfunctions caused
by unauthorised attempts to open,
modify or repair the product,
component parts or other delivered
components by the purchaser or
non-authorised third parties
• Damages or malfunctions caused
by non-compliance with the
operating instructions
05. Reporting defects
Claims can only be made under the
warranty, if defects are reported correctly
and in due time. The defect must be
reported to the guarantor immediately by
telephone, in writing or by email. To raise
warranty claims please see 07. Contact for
detailed information.
When reporting the defect, the purchaser
must describe the defect or problem.
To make a claim under the warranty, the
guarantor must be provided with a proof
of purchase that indicates the date of
purchase of the product.
Products returned to the guarantor to
invoke the warranty become the property
of the guarantor. By sending the product,
the purchaser agrees to the transfer of
ownership to the guarantor.
06. Data protection
If the purchaser asserts their rights
from the warranty, the processing of
the warranty claim requires regular
processing of the purchaser's personal
data. The purchaser is not legally obliged
to provide personal data.
If personal data is not provided, however,
the processing and handling of the
warranty claim may be impossible. You
can find information about the data
protection regulations at www.myglo.at.
07. Contact
E-Mail:
support@myglo.at
Hotline (freephone):
00800 06945628
British American Tobacco (Austria)
GmbH
Dr. Karl-Lueger-Platz 5
A-1010 Vienna
Austria
30
DE