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Do not insert any foreign objects, any cigarettes, or any tobacco
sticks other than neo™ sticks into the glo™ tobacco heater.
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Only clean the product as advised in the User Guide, using
the cleaning brush provided.
Do not disassemble or tamper with your glo™ tobacco heater or
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USB Cable. Any inappropriate, incorrect, or irresponsible
use will void any warranty and could result in serious injury.
Operating temperatures
Discharge: -20°C to 45°C
Charge: 0°C to 45°C
Always keep the device between 15°C and 25°C for optimum
performance. Extreme temperatures can reduce the capacity and
lifetime of the device's battery. Cold conditions might temporarily
shorten battery life and could cause the device to turn off. Battery life
will return to normal in higher ambient temperatures. Avoid exposing
your device to ambient temperatures higher than 45°C, which may
permanently damage the device or battery.
Manufacturer: Nicoventures Trading Limited, Globe House,
1 Water Street, London, WC2R 3LA, England.
Should you have any queries regarding your glo™ tobacco heater,
please contact our customer helpline (632) 8540-1788 (Philippians
market), (+27) 0800 255 101 (South African market)
Quick Start Guide
For any error messages or advice on trouble shooting sections
please refer to local websites for full user guide.
Insert neo™ stick
into device.
Turn on by pressing
the button. Device
will vibrate once
after 3 seconds for
Standard mode, or
twice after 5 seconds
for Boost mode.
Wait for the next
vibration. neo™ stick
is heated.
You can now start
your session.
Lift glo™ to your lips
and inhale gently,
when the device
vibrates again you
have 20 seconds left.
After use, discard
the neo™ stick.
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