Troubleshooting
Problem
Engine is running, but no AC output
is available.
Engine runs well at no-load but
"bogs down" when loads are
connected.
Engine will not start; or starts and
runs rough.
Engine shuts down during operation.
Loss of power on circuits.
Unit will not exercise.
Excessive Vibration
Odor of fuel
Utility power returns, unit does not
stop
Cause
1. Circuit breaker open or defective.
2. Service code in generator control
board.
3. Poor wiring connections or defective
transfer switch.
1. Generator is overloaded.
2. Short circuit in a connected load.
3. Shorted generator circuit.
4. Fuel pressure or mixture is incorrect.
5. Kinked fuel line between regulator
and engine.
6. Clogged air filter.
1. 15 Amp fuse missing or blown.
2. Thermal fuse(s) blown.
3. Fuel supply turned off or depleted.
4. Incorrect fuel selection.
5. Failed battery.
6. Clogged air filter.
7. Throttle linkage binding
1. Fuel supply turned off or depleted.
2. Control board digital display shows
a service code.
1. Generator circuit breaker is open.
2. Transfer switch problems.
1. Control board not set to AUTO.
2. Exercise timer not set or set to OFF.
3. Unit date and time not set.
4. Failed battery.
5. 15 Amp fuse missing or blown.
1. Loose mechanical fastener.
1. Fuel leak.
1. Blown fuses in transfer switch.
2. 5 minute minimum runtime not
lapsed.
3. Poor wire connection or defective
controllers.
Correction
1. Reset or replace circuit breaker.
2. Contact local service facility.
3. Check and repair or contact local
service facility.
1. Remove one or more loads.
2. Disconnect shorted electrical
load.
3. Contact local service facility.
4. See Gaseous Fuel System in the
installation manual.
5. Remove kink. Replace if
necessary.
6. Clean or replace air filter.
1. Install (new) 15 Amp fuse. See
System Control Board
2. Replace thermal fuse(s).
3. Open fuel valve(s); check
propane tank.
4. Check fuel selector switch
and set to proper setting. (If
applicable)
5. Replace battery.
6. Clean or replace air filter.
7. Check linkage.
1. Check fuel valves, fill propane
tank.
2. Refer to Service code Detection
System.
1. Reset circuit breaker.
2. See transfer switch manual.
1. Press AUTO button on control
board.
2. Set exercise timer.
3. Set unit date and time.
4. Replace battery.
5. Install (new) 15 Amp fuse. See
System Control Board.
1. Check and repair or contact local
service facility.
1. Turn off manual shutoff fuel
valve. Contact local service
facility.
1. Install (new) fuses.
2. Wait 5 minutes.
3. Check, repair or contact local
service facility.
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