Troubleshooting
Troubleshooting Table
The service alarm descriptions and their causes are listed in the table of the "Alarms" section inside the online "Operation
Instructions GC1030 SERIES GENSET Controller" manual associated with your generator.
PROBLEM
Engine is running, but no AC output is available.
Engine runs well at no-load but "bogs down" when
loads are connected.
Engine will not start; or starts and runs rough.
Engine shuts down during operation.
Loss of power on circuits.
Unit will not exercise.
Excessive Vibration.
Odor of fuel
Utility power returns, unit does not stop.
Possible issues in MANUAL MODE.
CAUSE
1.
Circuit breaker is open or defective.
2.
Alarm on generator control board.
3.
Poor wiring connections or defective transfer
switch.
1.
Generator is overloaded.
2.
Short circuit in a connected load.
3.
Shorted generator circuit.
4.
Fuel pressure or mixture is incorrect.
5.
Kinked fuel line between regulator and
engine.
6.
Clogged air filter.
1.
15 Amp fuse missing or blown.
2.
Thermal fuse(s) blown.
3.
Fuel supply turned off or depleted.
4.
Incorrect fuel selection.
5.
Failed battery.
6.
Clogged air filter.
7.
Throttle linkage binding.
1.
Fuel supply turned off or depleted.
2.
Control board digital display shows an alarm.
1.
Generator circuit breaker is open.
2.
Transfer switch problems.
1.
Control board not set to AUTO.
2.
Exercise timer not set or set to OFF.
3.
Unit date and time not set.
4.
Failed battery.
5.
15 Amp fuse missing or blown.
1.
Loose mechanical fastener.
1.
Fuel leak.
1.
Blown fuses in transfer switch.
2.
5 minute cool down not lapsed.
3.
Poor wire connection or defective controllers.
See Table 7 (Common faults and their
remedial actions) inside the online "Operation
Instructions GC1030 Series GENSET
Controller" manual associated with your generator.
CORRECTION
1.
Reset or replace circuit breaker.
2.
Refer to Alarms section inside the
online "Operation Instructions GC1030 Series
GENSET Controller" manual associated with
your generator. Contact local service facility.
3.
Check and repair or contact local service
facility.
1.
Remove one or more loads.
2.
Disconnect shorted electrical load.
3.
Contact local service facility.
4.
See Gaseous Fuel System in this manual.
5.
Remove kink. Replace if necessary.
6.
Clean or replace air filter.
1.
Install (new) 15 Amp fuse. See System
Control Board.
2.
Replace thermal fuse(s).
3.
Open fuel valve(s); check propane tank.
4.
Check fuel selector switch and set to proper
setting. (If applicable).
5.
Replace battery.
6.
Clean or replace air filter.
7.
Check linkage.
1.
Check fuel valves, fill propane tank.
2.
Refer to Alarms section
inside the online "Operation
Instructions GC1030 Series GENSET
Controller" manual associated with your
generator.
1.
Reset circuit breaker.
2.
See transfer switch manual.
1.
Push AUTO button on control board.
2.
Set exercise timer.
3.
Set unit date and time.
4.
Replace the battery.
5.
Install a (new) 15 Amp fuse. See System
Control Board.
1.
Check and repair or contact local service
facility.
1.
Turn off manual shutoff fuel valve. Contact
local service facility.
1.
Install (new) fuses.
2.
Wait 5 minutes.
3.
Check, repair or contact local service facility.
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