Service; Troubleshooting And Repair - SMA SUNNY TRIPOWER STORAGE 60 Instrucciones De Instalación

9 Service

9 Service

9.1 Troubleshooting and Repair

The information is organized in tables showing messages
appearing in the LCS-Tool, known as events. The tables
contain descriptions of events as well as explanations of
which actions to take when an event occurs.
A list with battery events can be viewed on request at the
battery manufacturer.
Event type
ID
Display
Description
Measure
DNO
SMA Service Line
DC
Grid-Related Events
ID Display
1-6 Grid
undervoltage
7-9 10 min. mean
grid voltage
10-15 Grid
overvoltage
16-18 Instantaneousl
y high grid
voltage
19-21 Grid
frequency too
low
34 STPS60-IA-xx-13
Indicates whether the event is of the grid, DC, internal or fail safe category.
The specific event ID.
Status message shown on the display
Description of the event.
Description of which action to take prior to contacting any other parties.
If the prescribed action has not identified the malfunction, contact the distribution grid operator for
further assistance.
If the prescribed action has not identified the malfunction, contact Service for further assistance
(see Section 12 "Contact", page 50).
If the prescribed action has not identified the malfunction, contact the battery manufacturer for
further assistance.
Description
Grid voltage too low.
Grid voltage average too high
for ten minutes.
Grid voltage too high.
The inverter has detected a
voltage peak on the utility grid.
Grid frequency too low.
Measure
Check voltage and AC
installation. If the voltage is zero,
check the fuses.
Check that the installation is
correct in accordance with the
installation manual. If so, request
a new grid code file with
increased voltage limit or reactive
power for voltage suppression.
Check voltage and AC
installation.
Check voltage and AC
installation.
Check power frequency.
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