TensCare Alivia Manual Del Usuario página 33

No sensation Intensity level is not high enough
and/or reduced sensitivity in the
and no LEADS
area being treated.
alarm showing
No sensation
Position is not optimal – needs
adjusting.
on one side of
the probe (or
electrode)
Sudden If you disconnect and re-connect
a few minutes later, the signal will
change in
feel quite a lot stronger.
sensation
The patient is an intended operator. There are no user-serviceable parts inside the
unit, and no calibration is required.
If the above review has failed to resolve your problem, to report unexpected operation
or events, or to provide feedback call TensCare or your local dealer (address on back
cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are trained to
assist you with most issues you may have experienced, without the need to send your
product in for service.
European Medical Device Regulation requires that any serious incident that has
occurred in relation to this device should be reported to the manufacturer and the
competent authority in your country. This can be found at:
https://ec.europa.eu/docsroom/documents/3683/attachments/1/translations/en/renditi
ons/pdf
iii) The probe supplied with the unit has a 28 mm
diameter. An optional 32 mm probe, part no. X-
VPM, is available.
i) Please make sure you are increasing the intensity
high enough. Most people will start to feel the
stimulation in their hand at around 25 mA and with
the probe inserted you will need to increase the
intensity higher to around 40 mA – 60 mA. Max
power is 99 mA. Everyone is different so just keep
increasing the intensity until you can feel it. The
intensity increases in very small steps of 1 mA.
ii) You may have reduced sensitivity due to
previously damaged or desensitised pudendal
nerves (this can happen in childbirth or some
surgical procedures).
healthcare professional.
The current flows from one side of the probe to the
other, so it is not possible to have one side "not
working". However, the strength of the sensation
depends on how close to the nerve the current flows,
and also in which direction it flows relative to the
nerve. You can try slightly adjusting the position on
the probe, or exchanging the connection of the wires
in the probe.
Always return strength to zero after disconnecting the
lead or the probe.
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Please consult your