Safety 1st Ever safe + Manual Del Usuario página 26

countries where this product has been sold by a
subsidiary of the Dorel Group or by an authorized
dealer or retailer.
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used
in normal conditions and in accordance with our
user manual for a period of 24 months from the
date of the original retail purchase by the first
end-user customer. To request repairs or spare
parts under our warranty for defects in materials
and workmanship you must present your proof of
purchase, made within the 24 months preceding
the service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused
by accidents, abusive use, negligence, fire, liquid
contact or other external cause, damage which
is the consequence of failing to comply with the
user manual, damage caused by use with another
product, damage caused by service by anyone who
is not authorized by us, or if the product is stolen
or if any label or identification number has been
removed from the product or has been changed.
Examples of normal wear and tear include wheels
and fabric worn down by regular use and the
natural breakdown of colors and materials due to
normal aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them (1). You must present your
proof of purchase, made within the 24 months
preceding the service request. It is easiest if you
EN
get your service request pre-approved by us. If
you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or that
you ship the product to us in accordance with our
instructions. We will pay for shipment and for return
freight if all instructions are followed. Damage and/
or defects neither covered by our warranty nor by
the legal rights of the consumer and/or damage
and/or defects with respect to products that are
not covered by our warranty can be handled at a
reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country
to country. The rights of the consumer under
applicable national legislation are not affected by
this warranty.
This warranty is provided by Dorel Netherlands. We
are registered in The Netherlands under company
number 17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and our
postal address is P.O. Box 6071, 5700 ET Helmond,
The Netherlands.
The names and address details of other subsidiaries
of the Dorel group can be found on the last page
of this manual and on our website for the brand
concerned.
(1) Products purchased from retailers or dealers
that remove or change labels or identification
numbers are considered unauthorized. Products
purchased from unauthorized retailers are also
considered unauthorized. No warranty applies to
these products since the authenticity of these
products cannot be ascertained.
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