Troubleshooting
SYMPTOM
Controller not ON
Fan not ON
Slow heating
Element not ON
ERROR: Probe Fault – P
ERROR: Probe Fault - M
ERROR: Startup Time-Out
ERROR: Max Temp Fault – P
ERROR: Max Temp Fault - M
CAUSE
Grill not powered ON
Controller not powered ON
Not plugged in
Circuit breaker tripped
Pit probe has reached the set
temperature
Dome lid open
Lid switch not engaged
ERROR – Max Temp Fault P
Ash buildup from previous use
Low charcoal
Lid open
Fan not on
AFS button not pressed
Element damaged
Element not seated properly
Pit probe faulty
Meat probe faulty
Charcoal failed to ignite. Unit did
not reach 150F (65C) in under
10mins
Grill overheated
Meat probe temperature above
300F (149C)
21
POSSIBLE SOLUTION
Check switch on rear of grill.
Press power button on Kontrol Board.
Plug cord into rear of grill and into wall outlet.
Check wall outlet circuit breaker and reset if tripped.
Once the set temperature is reached, the fan will turn off. Once
the cabinet temperature falls below the set temperature, the fan
will restart. The fan will continue adjusting itself automatically
to maintain the set temperature.
For safety, the fan should not stoke the fire when the lid is
open. Once the lid is shut, the fan will continue under normal
operation.
Your lid switch may not be making contact when your dome
is closed. If the dome is closed and the fan is not ON when it
should be, you may need a new lid switch.
See below.
Before starting your unit, remove any leftover ash from the
firebox and ash drawer that may be left from a previous cook.
Ash buildup can prevent proper charcoal ignition.
Refill firebox with charcoal.
Close lid.
See fan not on section.
Ensure AFS button was pressed
and button is glowing red.
Turn off main power from grill.
Remove element from grill,
inspect for any visual damage.
Turn off main power from grill.
Remove element completely
from grill, reconnect element to
grill and be sure to fully press
element into connectors.
Check to ensure pit probe is plugged into rear of the grill.
Check to ensure pit probe connection is fully seated.
Check to ensure no debris is in the pit probe jack.
Unplug the unit from the wall, wait 10seconds and reconnect.
Contact Kamado Joe Customer Support.
Ensure old ash from previous use is not left in the firebox.
Ensure the AFS button was pressed and element is working.
Ensure proper vent placement for classic or automatic mode.
Ensure charcoal is not empty.
Restart
Turn off grill.
Check for cause of overheat.
- Grease fire
- Fan malfunction
Eliminate cause of overheat.
Restart grill.
Using protective gloves, remove meat probe from unit.
Unplug from controller.
Allow meat probe to cool.