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pack casing to avoid short-circuits or leakage of hazardous
substances.
• In the event of accidental contact with battery fluid, rinse
thoroughly with water and seek immediate medical care.
Basic Parameters
Robot
Model
Q340RR
14.4V/5200mAh
Battery
lithium-ion battery
Weight
Approx. 3.2kg (7.05 lbs. )
Rated Input
20VDC 1.2A
Charging Time
< 6 hours
Note:
The serial number is on a sticker on the underside of
the robot.
Auto-Empty Dock
Model
AED03LRR
Rated Input Voltage
120VAC
Rated Frequency
50-60Hz
Rated Input (Dust Collection)
9.5A
Rated Input (Charge)
0.5A
Rated Output
20VDC 1.2A
14.4V/5200mAh
Charging Battery
lithium-ion battery
Errors
If an error occurs while the robot is cleaning, the
power indicator will flash red quickly, and a voice
alert will sound. Refer to the following table for
troubleshooting.
1. After resolving any of the following errors, relocate
your robot and restart cleaning.
2. After any sensor errors, clean the sensor and retry.
3. If the battery is at an abnormal temperature, wait
for it to return to normal before use.
LiDAR turret or laser blocked. Check
Error 1:
for obstruction and retry.
Bumper stuck. Clean it and lightly tap
Error 2:
to release it.
Wheels suspended. Move robot and
Error 3:
restart.
Cliff sensor error. Clean cliff sensors,
Error 4:
move robot away from drops and restart.
Main brush jammed. Clean main brush
Error 5:
and bearings.
Side brush jammed. Remove and clean
Error 6:
side brush.
Wheels jammed. Move the robot and
Error 7:
restart.
Robot trapped. Clear obstacles
Error 8:
surrounding robot.
No dustbin. Install dustbin and filter.
Error 9:
Error 12: Low battery. Recharge and retry.
Charging error. Clean charging
Error 13:
contacts and retry.
Error 14: Battery error.
Robot tilted. Move to level ground and
Error 16:
restart.
12
Error 17: Side brush error. Reset robot.
Error 18: Fan error. Reset robot.
Vertical bumper pressed. Move robot
Error 21:
and retry.
Error 22: Dock locator error. Clean and retry.
Could not return to dock. Clean dock
Error 23:
location beacon and retry.
Error 26: Wall sensor dirty. Clean wall sensor.
Filter blocked or wet. Clean, dry, and retry.
No-go zone or Invisible Wall detected. Move
robot from this area.
Internal error. Reset the robot.
Note: A system reset may resolve some problems.
If the problem persists after using the
recommendations in the table above, contact our
support team at:
support@roborock.com (United States/Canada/
Non-Europe)
1-855-960-4321 (United States only)
1-833-421-1915 (Canada only)
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