3.2.2 User maintenance
• Make sure that the grid on the top cover is not blocked by any foreign bodies.
• Clean the evaporator (for location see § "5.3 I Dimensions and marking") using a soft brush and a fresh water spray
(disconnect the power cable); do not fold over the metal wings, then clean the condensate drainage line to remove
any impurities that may be blocking it.
• Do not use a high pressure jet. Do not spray with rain water, salt water or water which is full of minerals.
• Clean the outside of the appliance; do not use any solvent-based products. We can provide you with a specific cleaning
kit as an accessory: the PAC NET, see § "5.1 I Description".
3.2.3 Maintenance to be carried out by a qualified technician
• Check that the control system is operating correctly.
• Check that the condensates flow correctly when the appliance is in operation.
• Check the safety mechanisms.
• Check the connection of the metal masses to the earth.
• Check that the electrical cables are correctly tightened and connected and that the switch box is clean.
• Before you contact the retailer, carry out these few simple checks using the following tables if
a problem occurs.
• If the problem is not resolved, contact your retailer.
•
: Actions to be performed by a qualified technician only
4.1 I Appliance behaviour
• On start-up, the appliance remains "paused" for 30 seconds before it starts operating.
• When the setpoint temperature is reached, the appliance stops heating: the water temperature
The appliance
does not start
• When the water flow rate is zero or is not enough, the appliance stops: check that the water is
heating straight
• The appliance stops when the outdoor temperature falls below -7 °C.
away
• The appliance may have detected an operating fault (see § "4.2 I Error code display").
• If you have checked these points and the problem persists: contact your retailer.
• Often called condensates, this water is the moisture contained in the air which condenses on
The appliance
is discharging
water
• To check that the water is not coming from a leak in the pool circuit on the appliance, shut it down
• The appliance will soon switch to its defrost cycle to melt the ice.
The evaporator is
• If the appliance cannot manage to defrost its evaporator, it will stop itself; this means that the
iced over
• This may occur when the appliance is in a defrost cycle and the water is converted to gas.
The appliance is
• If the appliance is not in its defrost cycle, this is not normal. Switch off and disconnect the
"smoking"
•
• When the setpoint temperature is reached, the appliance stops heating: the water temperature
The appliance is
• When the water flow rate is zero or is not enough, the appliance stops: check that the water is
not working
• The appliance stops when the outdoor temperature falls below -7 °C.
• The appliance may have detected an operating fault (see § "4.2 I Error code display").
24
❹ Troubleshooting
is higher than or equal to the setpoint temperature.
circulating correctly in the appliance and that the hydraulic connections are correct.
contact with certain cold mechanisms in the appliance, especially on the evaporator. The damper
the air, the more condensates your appliance will produce (your appliance may drain several
litres of water per day). This water is retrieved by the base of the appliance and drained through
the holes.
and run the filter pump to circulate water in the appliance. If the water continues to flow through
the condensate drainage lines, there is a water leak in the appliance; contact your retailer.
outdoor temperature is too low (below -7°C).
appliance immediately and contact your retailer.
If there is no display, check the supply voltage and the F1 fuse.
is higher than or equal to the setpoint temperature.
circulating correctly in the appliance.